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REGIONAL HR MANAGER - DALLAS    
(Ref: )
Pacific Sunwear
Location: Anaheim
Experience: 6 years
Rate: N/A (Full-Time)
Job Description
Back in 1980, Tom Moore opened the doors to a small surf
shop in Newport Beach, CA, called Pacific Sunwear. Ever
since, Pacific Sunwear has been dedicated to embracing
the energy and ambition of our youth, capturing the
essence of the ever-evolving California culture,
generation after generation.

Today, over 30 years later, we’re still calling Southern
California our home, with our offices located in the sun-
drenched heart of Orange County. To this day we’ve
remained true to the culture that surrounds us while
growing ourselves into a multi-dimensional brand with
over 640 stores that cater to all aspects of the
California lifestyle. Our unique in-store experience is
unrivaled in the industry, creating an environment that
encourages individual expression by offering the best
selection of merchandise from the most recognizable
brands in the business, both heritage and emerging.

POSITION SCOPE:

The Regional HR Manager supports field leadership as an
ambassador for cultural consistency, an expert in
managing and retaining top talent, and a specialist in
workplace legal compliance. Each Regional HR Manager will
support one region in the company representing
approximately 100 stores spanning 10 states. We are
looking for generalists with similar geographic coverage
experience in retail, preferably in fashion apparel. Both
will also have a home office and expect to travel
regularly to support the business.

RESPONSIBILITIES

HR Business Partner:
• Acts as business partner to client groups and assists
with strategy development to increase productivity, HR
legal compliance and statistical results
• Executes strategies to manage performance and retain
key employees
• Regularly visits stores within assigned Regions and
provides information and assessment to Regional and
District Manager

Employee Relations / Advisory Services
• Creates and takes accountability for a consistently
positive work environment that increases productivity,
decreases unwanted turnover and enhances the customer
experience
• Develops, implements and monitors programs that sustain
a productive, efficient store environment and facilitates
a positive employee experience and attitude toward the
Company
• Provides an open door policy where employees are free
to express their concerns and feelings without fear of
retaliation or ill will
• Advises management in appropriate resolution of
employee relations issues and practices; give support
when needed (i.e. sit in on coaching or mediation
sessions, assist in the wording of counseling forms)
• Answers questions from employee client groups
pertaining to policies, benefits, employment law, etc.
and assist them in the resolution of conflicts with their
supervisor.
• Helps introduce or explain new or revised HR policies;
new State or Federal laws and new or revised procedures
• Conducts exit interviews to determine reasons behind
separations. Use information to coach supervisors and
devise programs for training, increased retention,
statistics and employee satisfaction.
• Investigates all internal harassment, sexual
harassment, and discrimination claims and external EEOC
and Labor Board claims as needed and prepares position
statement; responds to outside entities requesting
additional information
• Takes thorough and detailed notes on employee
cases/calls to create a historical database in order to
retain and retrieve as needed.
• Maintains excellent communication with corporate office
partners, Regional Directors and District Managers via
conference calls, district meetings, one on ones,
voicemail, corporate visits, etc.

Recruiting / Talent Management & Development (in
partnership with Staffing & L&OD functions):
• Advises Regional Director in District level management
promotion/selection decisions
• Assists in development and execution of Regional
recruiting plan and strategy
• Assists in the onboarding of District and Regional
level management
• Provides clients assistance with the performance review
process to ensure effectiveness and compliance; ensures
equity in compensation within area of responsibility;
makes compensation recommendations
• Assist client groups with assessment and development of
key management members for promotion.
• Executes and delivers selected store and district level
management development programs
• Develops store and district level management skills in
recruiting, hiring, performance management and
leadership, etc. and ensures Regions are in compliance
with company training expectations

Personal Development:
• Seeks and acts on feedback; seeks out and learns new
skills
• Networks with outside HR professionals; attends
seminars and conferences annually


Requirements:
EDUCATION - EXPERIENCE
• Bachelor's degree required
• 5 - 7 years experience in dedicated HR Generalist role
• Multi-unit, multi-state retail HR management experience
required
• Strong proficiency in Microsoft Office (Word, Excel,
PowerPoint)
• Experience developing, implementing and monitoring
programs/processes that drive business improvements
• Knowledge of lawful employment practices (Federal and
State)
• Ability to travel 50% of the time
• Retail recruiting, hiring and employee relations
experience preferred
• Professional in Human Resources (PHR) certification
preferred
• Experience in managing geographically dispersed clients
preferred
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