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Account Executive

I am a self-starting, detail-oriented professional in possession of excellent communication skills and a proven background in delivering on target sales, customer service and relationship development throughout my career. A proven leader and developer of talent, I am looking for a career opportunity to further enhance these skills and develop others, ideally in a consultative sales, account management and/or business development position, within the outdoor industry sector. An industry I have vast operational experience in and that I am truly passionate about.

Define, develop and manage US Sales strategy for European based boutique freeride ski manufacturer
Recruitment and management of team of independent sales representatives
Grew US account sales and achieved first year sales targets
Created relationships with key national account buyers including Backcountry.com and Amazon
Business forecasting, ensuring cash flow for inventory, marketing and operations
Established US marketing program, including budget - linked to ROI and sales activation
Collaborate with Whitedot UK to ensure Whitedot US brand direction is in line with international brand image and strategy


Director of US Sales and Marketing

Established new and maintained existing partnerships within territory, including with national/key accounts
Managed wide range of account relationships, valuing from $1500 to $200000 in annual sales
Grew territory account sales from $750,000 to $1,200,000 in 2016
Working involvement with some of the largest cycling events, organizations, retailers and advocacy groups in the US, including Pan Mass Challenge, Bike NY, WABA, Bike MS, League of American Bicyclists



Worked with business owners business to develop plan for strategic retail growth of a start-up apparel brand
Developed and implemented retail sales strategy from inception
Identified, cultivated and maintained relationships with retail account buyers/owners
Serviced accounts inline with clients needs, through sales/order tracking and targeted areas for business growth
Facilitated education of retail staff on the company products and identity
Managed territory travel on limited budget

Independent Sales Representative

Worked with business owner to assist brand to build and develop a strong client base
Developed and implement sales strategy for photography and creative business growth
Collaborated in the conception of print and digital campaigns, including drip marketing and strategic promotions with web design and creative photography business
Assisted with the fulfillment of photo retouching, creation of print material and creative email elements, using Adobe Creative Suite
Assisted with managing Social Media content

Independent Sales and Marketing Consultant

Retail and e-commerce customer service and sales
Delivered competent and detailed outdoor product knowledge to assist customer with product selection
Wrote and posted current, relevant product reviews for online customer base
Assisted with listing products on Powder7.com, process included; analysis of sell through data and market prices to set competitive pricing

Customer Service and Sales Representative

Used consultative sales process consistently closing new business, hitting sales targets and goals
Developed new opportunity sales leads through cold calling, prospecting for business and email marketing strategy
Presented products to new and existing customer base
Advised account holders on product selection for best fit business needs and increased HomeAdvisor’s account retention
Experience using Customer Relationship Management (CRM) software
Knowledgeable in Pipeline/Prospect management, building and developing relationships and referrals for business growth

Online Sales & Marketing Consultant

Created, managed and assessed an extensive staff-training program, successfully improving company’s 5-star service standards, technical knowledge and sales abilities, all within a set budget
Developed and delivered program that significantly improved team member technical knowledge, product comprehension, sales, and customer service skills
Increased sell through for other departmental products and services
Upon assessment of company needs, worked through multiple departments and personnel, training frontline staff and communicating with department leads to improve the delivery of sales, service and marketing exposure for specific identified products 
Liaised with brands and their representatives and encouraged partner relationships to provide further development opportunities
Initiated the development of scholarship funds to assist staff receive continued professional development
Delivered presentations through various means, including; live presentations (small and large group format), web and video

Training Manager

Assisted with training retail team members, guides and rental staff, included programing and liaising with outside agencies for training program delivery
Managed inventory and staffing of 3 high volume locations, ensured high-level guest service and timely delivery for tours
Executed retail, tour and rental operation sales from initial customer contact thru sale completion
Worked with brand representatives and store management to create consumer displays, improving product presence and sell thru
Assisted customers with warranty and product returns

Operations Manager and Retail Sales Lead

Find out detailed information about Stephen Blackband, Account Executive in Denver, CO

Stephen Blackband: Account Executive in Denver, CO

Stephen Blackband

Whitedot Skis

Primal Cycling Wear

Bambool Thermics LLC

K Web Creative

Powder7

HomeAdvisor

Squaw Valley & Alpine Meadows Ski Resorts

Tahoe City Kayak

Liverpool John Moores University