At CycleSport, we guarantee customer satisfaction. We are dedicated to providing the best customer service available in the industry. Our sales associates are experienced, dedicated cycling enthusiasts. Our team knows and uses the products we sell. We also strive to bring our customers a great selection at a great price. No markups and no surprises when your order arrives. Our shipping accuracy is second to none. Each package is checked electronically before shipping to ensure packing accuracy. In the unlikely event that an error does occur, we always make it right by crediting our customers for return freight. We go out of our way so our customers don't miss a ride. We love cycling just like you. We are committed to helping riders through organizations like IMBA and People For Bikes, as well as sponsoring riders and events around the country. CycleSport.com thrives on improving and expanding to meet our customers' needs.