Malakye.com
Date Posted: 9/26/2016

Customer Service Rep / Account Manager – Outdoor & Bike (TEMPORARY)

  • Company: Malakye.com
  • Country:United States
  • State:California
  • Location: Manhattan Beach, CA
  • Required Exp: 2 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

Malakye.com, located in Manhattan Beach, Calif. is looking for a Customer Service Rep / Account Manager for the Outdoor and Bike categories. This is a temporary position to fill in for an employee on leave, and will go from October through February 24th, 2017.

We’re looking for someone who has experience in managing accounts and bleeds customer service. You’re a people-person, a customer service pro, and appreciate the value of great service. Inside sales experience and/or experience in the outdoor or cycling industries are a big plus.

Some of your responsibilities are:
• Manage and service existing accounts
• Consistently stay in touch with your customers
• Own all stages and steps of account management
• Work to ensure customers receive expected results
• Provide technical support to website users
• Provide prompt and complete service
• Utilize company social media channels to promote specific Malakye.com content
• Attend relevant tradeshows and events; Assist in executing events involving Malakye
• Take on anything that comes your way – random projects and responsibilities are the norm here.
• First in line to answer inbound phone calls

Job Requirements

Requirements to succeed:
• Bachelor’s Degree
• 1-2 years of experience in customer service and account management
• Friendly, service-driven person
• Demonstrated ability to provide prompt and complete communication
• Natural communicator and attentive to detail
• Able to manage multiple priorities at once
• Knowledge about the business-side of the industries we serve is a plus
• Experience using social media for business.
• Experience in B-2-B environment / organization a plus
• Prior experience with a job / business website a big plus
• Ability to think strategically
• Team-player
• Software Skills – Microsoft Office, CRM software, Internet savvy

** Please note – we are located in Manhattan Beach, Calif. Please check your commute distance before submitting your resume **

If you’re interested, please submit your resume and the following through Malakye.com:

1. A short letter to introduce yourself
2. References for your two most recent employers (name, email address, relationship)
3. Include industry segments you know
4. If you have social media presence, share it with us.

** Please note:
• There is no need to follow up again after submitting your resume once. All will be reviewed.
• We are only able to contact those who we believe are the closest match to the job description as outlined above.
• We thank you for your interest in joining the Malakye.com team.

Perks

People

Tera Hurff

Marketing Coordinator
Malakye.com

Leslie Juvin-Acker

Leadership and Expert Career Strategist: Contributing Writer, Speaker, The Shmooz Onsite Coach
Malakye.com

Ashlee Stater

Business Development - Surf, Skate & Snow
Malakye.com

Kelly Quiller

Business Development Manager - Outdoor & Bike
Malakye.com
Date Posted: 9/26/2016

Customer Service Rep / Account Manager – Outdoor & Bike (TEMPORARY)

  • Company: Malakye.com
  • Country:United States
  • State:California
  • Location:Manhattan Beach, CA
  • Required Exp:2 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

Malakye.com, located in Manhattan Beach, Calif. is looking for a Customer Service Rep / Account Manager for the Outdoor and Bike categories. This is a temporary position to fill in for an employee on leave, and will go from October through February 24th, 2017.

We’re looking for someone who has experience in managing accounts and bleeds customer service. You’re a people-person, a customer service pro, and appreciate the value of great service. Inside sales experience and/or experience in the outdoor or cycling industries are a big plus.

Some of your responsibilities are:
• Manage and service existing accounts
• Consistently stay in touch with your customers
• Own all stages and steps of account management
• Work to ensure customers receive expected results
• Provide technical support to website users
• Provide prompt and complete service
• Utilize company social media channels to promote specific Malakye.com content
• Attend relevant tradeshows and events; Assist in executing events involving Malakye
• Take on anything that comes your way – random projects and responsibilities are the norm here.
• First in line to answer inbound phone calls

Job Requirements

Requirements to succeed:
• Bachelor’s Degree
• 1-2 years of experience in customer service and account management
• Friendly, service-driven person
• Demonstrated ability to provide prompt and complete communication
• Natural communicator and attentive to detail
• Able to manage multiple priorities at once
• Knowledge about the business-side of the industries we serve is a plus
• Experience using social media for business.
• Experience in B-2-B environment / organization a plus
• Prior experience with a job / business website a big plus
• Ability to think strategically
• Team-player
• Software Skills – Microsoft Office, CRM software, Internet savvy

** Please note – we are located in Manhattan Beach, Calif. Please check your commute distance before submitting your resume **

If you’re interested, please submit your resume and the following through Malakye.com:

1. A short letter to introduce yourself
2. References for your two most recent employers (name, email address, relationship)
3. Include industry segments you know
4. If you have social media presence, share it with us.

** Please note:
• There is no need to follow up again after submitting your resume once. All will be reviewed.
• We are only able to contact those who we believe are the closest match to the job description as outlined above.
• We thank you for your interest in joining the Malakye.com team.

Perks

Date Posted: 9/26/2016

Customer Service Rep / Account Manager – Outdoor & Bike (TEMPORARY)

  • Company: Malakye.com
  • Country:United States
  • State:California
  • Location:Manhattan Beach, CA
  • Required Exp:2 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available