Become part of the Burton Snowboard global family through an entry level, customer facing and multifaceted position as a Product & Customer Service Assistant.
Working in our warehouse on the Northern Beaches, the successful applicant will have strong interpersonal and communication skills; both verbal and written. Being responsible for receiving and processing all warranty related activities, attention to detail and a will to learn about the snowboarding industry are essential to thrive in this role.
Reporting directly to the Product Service Manager, job responsibilities include:
⏵ Answering warranty and general inquiries calls and emails.
⏵ Receipt, assess and process warranty returns and claims in a timely manner.
⏵ Receiving, scanning and allocation of spare parts, samples and daily shipments.
⏵ Provide support to the operations, sales and customer service team as needed.
⏵ Basic snowboard knowledge and individual participation in the sport with the ambition to learn industry and product knowledge.
⏵ Effective written and verbal communication and interpersonal skills.
⏵ Time management and organizational skills with a customer service focus.
⏵ High attention to detail.
⏵ Basic Microsoft Office knowledge will be highly regarded.
⏵ Clean Manual Driver's License.
⏵ Permanent Residents and Citizens of Australia & New Zealand only.
If you think you have the skills and passion we are looking for, send through your resume, together with a cover letter, to firstname.lastname@example.org.
Due to the anticipated high volume of applications, only shortlisted candidates will be contacted.