Burton Snowboards :
Product & Customer Service Assistant Job in Sydney, VT
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Closed
Sydney, VT
Full-time
About the job
Become part of the Burton Snowboard global family through an entry level, customer facing and multifaceted position as a Product & Customer Service Assistant.
Working in our warehouse on the Northern Beaches, the successful applicant will have strong interpersonal and communication skills; both verbal and written. Being responsible for receiving and processing all warranty related activities, attention to detail and a will to learn about the snowboarding industry are essential to thrive in this role.
Reporting directly to the Product Service Manager, job responsibilities include:
• Answering warranty and general inquiries calls and emails.
• Receipt, assess and process warranty returns and claims in a timely manner.
• Receiving, scanning and allocation of spare parts, samples and daily shipments.
• Provide support to the operations, sales and customer service team as needed.
Key Requirements:
• Basic snowboard knowledge and individual participation in the sport with the ambition to learn industry and product knowledge.
• Effective written and verbal communication and interpersonal skills.
• Time management and organizational skills with a customer service focus.
• High attention to detail.
• Basic Microsoft Office knowledge will be highly regarded.
• Clean Manual Driver's License.
• Permanent Residents and Citizens of Australia & New Zealand only.
If you think you have the skills and passion we are looking for, send through your resume, together with a cover letter, to hr@burton.com.au.
Due to the anticipated high volume of applications, only shortlisted candidates will be contacted.
Working in our warehouse on the Northern Beaches, the successful applicant will have strong interpersonal and communication skills; both verbal and written. Being responsible for receiving and processing all warranty related activities, attention to detail and a will to learn about the snowboarding industry are essential to thrive in this role.
Reporting directly to the Product Service Manager, job responsibilities include:
• Answering warranty and general inquiries calls and emails.
• Receipt, assess and process warranty returns and claims in a timely manner.
• Receiving, scanning and allocation of spare parts, samples and daily shipments.
• Provide support to the operations, sales and customer service team as needed.
Key Requirements:
• Basic snowboard knowledge and individual participation in the sport with the ambition to learn industry and product knowledge.
• Effective written and verbal communication and interpersonal skills.
• Time management and organizational skills with a customer service focus.
• High attention to detail.
• Basic Microsoft Office knowledge will be highly regarded.
• Clean Manual Driver's License.
• Permanent Residents and Citizens of Australia & New Zealand only.
If you think you have the skills and passion we are looking for, send through your resume, together with a cover letter, to hr@burton.com.au.
Due to the anticipated high volume of applications, only shortlisted candidates will be contacted.