Burton Snowboards :
Operations Manager Job in Burlington, VT
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Burlington, VT
Full-time | Operations
About the job
Why does Chill exist?
Chill exists to ensure youth have the skills and experiences to become mindful, independent, and resilient individuals who instinctively view any challenge as a growth opportunity; to bridge the boardsport and outdoor opportunity gap and foster a sense of belonging within a cool, authentic, and alternative culture; and to create inclusive space and meaningful experiences for youth from marginalized communities and intersecting identities, of all races, sexual orientations, gender identities, socio-economic backgrounds, and more.
How does Chill achieve this?
Revolving around a core value-driven curriculum, Chill programs consist of experiential learning activities, reflection, and discussion, paired with board sport lessons. Chill's six core values provide youth with a foundation and framework for learning and growth, supported and enhanced through on-board progression and adult mentorship. Chill removes all barriers to accessing boardsports by providing participants with everything they need to get after it, at absolutely no cost. New skills gained through boardsport progression and core-value exploration are then directly applied to everyday life, challenging youth to step out of their comfort zone - both on and off their board.
Description:Â
This is a fast-paced, detail-oriented role supporting the VP of Global Operations to help deliver on strategic organizational goals. This role assists in ensuring Chill's programmatic, operational and cultural excellence.Â
Our HQ is based in Burlington, Vermont. The position needs to be in or around the Burlington area and cannot be done in a remote setting.
This position is year-round, salaried/exempt, 40 hours/week, with benefits, starting in July. Benefits package includes health insurance (medical, dental and vision), life insurance (company paid), flex spending, short and long term disability insurance (company paid), great parental benefits, 401k plan with company match, and paid-time-off. Other perks include a discounted season pass, product discounts, free demo equipment, ride days, casual work environment, and many more... Â
Program Risk and Compliance:Â
! Manage risk management plan; provide input and maintain updated plan for programs team that reflects current policies and procedures. Â Â
! Track, review and analyze incident reports to provide guidance on necessary improvements to staff training and internal documents. Â Â
! Ensure organization policies and procedures are updated and organized for effective transparency.
! Adhere to gear safety standards and maintenance.
! Provide guidance on and facilitate seasonal trainings for program staff: providing oversight on soft goods, hardgoods, and protective wear that relate to each boardsport, including but not limited to: shelf life, proper fit, upkeep, and maintenance. Â
! Manage the execution of partner and independent contractor agreements; ensure timely fulfillment of insurance requirements as necessary to protect the interests of Chill, Burton, and our partners.Â
Product and Warehouse Management:Â Â
! Tracking and forecasting global program gear needs and completing purchase orders; adhering to budget and delivery time.Â
! Track Chill Point of Sale data, present in an easy-to-read format.
! Provide input on product strategy to support Chill E-commerce and POS in retail locations.
! Manage vendor relationships, working with outdoor industry companies and various departments in Burton to secure product for program.
! Manage ordering, shipping and receiving for both domestic and international goods as needed to support all departments in Chill.
! Manage relationships with storage partners across all Chill sites and manage payments and insurance claims as needed.
! Streamline and manage inventory system to optimize warehouse functionality.
! Oversee brand products using heat transfers, embroider and other methods to brand product received from Burton or other companies.
Other:
! Perform all other duties as assigned, from time to time, to support the Global Operations Team.
Who We Think Will Be A Great Fit:
! Someone experienced managing and mitigating risk
! A person who is knowledgeable in board sports safety and equipment
! A team player who is detail-oriented, enjoys a good spreadsheet, and meets deadlines. Â Â
! An effective communicator with the ability to actively listen, interpret, and act on what's being communicated
! You have knowledge of general legal requirements, budgeting, and business planning processes
! Ability to work autonomously, with limited direction
! You possess both analytical and conceptual thinking skills
! You have experience creating detailed reports and giving presentations
! Ability to create and sustain relationships both internally, cross collaborating with several departments, and externally with vendors
Preferred Qualification & Experience:
! Degree, 2+ years' experience in an operations or project management or an equivalent combination of education and experience
! Proven ability to effectively present information and respond to questions from employees, partners,
! Proven ability to handle multiple projects and meet deadlines
! Knowledge and proficient riding capability in both snowboarding and skateboarding
! Good judgment with the ability to make timely and sound decisions
! Creative, flexible, and innovative team player Excellent written, verbal communication, and strong interpersonal skills
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required. All duties are subject to change at any time due to reasonable accommodation or other reasons.  The above description is not considered a contract between the employee and the employer and does not change the at-will status of employees.
What's next?
Please submit an application with resume and cover letter on why you want to work for Chill. Applicants identified for first round selections will be provided with â??Your Chill Timelineâ?? encompassing what your work in this role will entail within 1 month, 3 months, 6 months, and 12 months on the job. Other steps may include questions via email to gain further insight into your experience, an informal phone call to connect on details of the role/ask questions, and one or more formal interviews via Zoom.
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Chill exists to ensure youth have the skills and experiences to become mindful, independent, and resilient individuals who instinctively view any challenge as a growth opportunity; to bridge the boardsport and outdoor opportunity gap and foster a sense of belonging within a cool, authentic, and alternative culture; and to create inclusive space and meaningful experiences for youth from marginalized communities and intersecting identities, of all races, sexual orientations, gender identities, socio-economic backgrounds, and more.
How does Chill achieve this?
Revolving around a core value-driven curriculum, Chill programs consist of experiential learning activities, reflection, and discussion, paired with board sport lessons. Chill's six core values provide youth with a foundation and framework for learning and growth, supported and enhanced through on-board progression and adult mentorship. Chill removes all barriers to accessing boardsports by providing participants with everything they need to get after it, at absolutely no cost. New skills gained through boardsport progression and core-value exploration are then directly applied to everyday life, challenging youth to step out of their comfort zone - both on and off their board.
Description:Â
This is a fast-paced, detail-oriented role supporting the VP of Global Operations to help deliver on strategic organizational goals. This role assists in ensuring Chill's programmatic, operational and cultural excellence.Â
Our HQ is based in Burlington, Vermont. The position needs to be in or around the Burlington area and cannot be done in a remote setting.
This position is year-round, salaried/exempt, 40 hours/week, with benefits, starting in July. Benefits package includes health insurance (medical, dental and vision), life insurance (company paid), flex spending, short and long term disability insurance (company paid), great parental benefits, 401k plan with company match, and paid-time-off. Other perks include a discounted season pass, product discounts, free demo equipment, ride days, casual work environment, and many more... Â
Program Risk and Compliance:Â
! Manage risk management plan; provide input and maintain updated plan for programs team that reflects current policies and procedures. Â Â
! Track, review and analyze incident reports to provide guidance on necessary improvements to staff training and internal documents. Â Â
! Ensure organization policies and procedures are updated and organized for effective transparency.
! Adhere to gear safety standards and maintenance.
! Provide guidance on and facilitate seasonal trainings for program staff: providing oversight on soft goods, hardgoods, and protective wear that relate to each boardsport, including but not limited to: shelf life, proper fit, upkeep, and maintenance. Â
! Manage the execution of partner and independent contractor agreements; ensure timely fulfillment of insurance requirements as necessary to protect the interests of Chill, Burton, and our partners.Â
Product and Warehouse Management:Â Â
! Tracking and forecasting global program gear needs and completing purchase orders; adhering to budget and delivery time.Â
! Track Chill Point of Sale data, present in an easy-to-read format.
! Provide input on product strategy to support Chill E-commerce and POS in retail locations.
! Manage vendor relationships, working with outdoor industry companies and various departments in Burton to secure product for program.
! Manage ordering, shipping and receiving for both domestic and international goods as needed to support all departments in Chill.
! Manage relationships with storage partners across all Chill sites and manage payments and insurance claims as needed.
! Streamline and manage inventory system to optimize warehouse functionality.
! Oversee brand products using heat transfers, embroider and other methods to brand product received from Burton or other companies.
Other:
! Perform all other duties as assigned, from time to time, to support the Global Operations Team.
Who We Think Will Be A Great Fit:
! Someone experienced managing and mitigating risk
! A person who is knowledgeable in board sports safety and equipment
! A team player who is detail-oriented, enjoys a good spreadsheet, and meets deadlines. Â Â
! An effective communicator with the ability to actively listen, interpret, and act on what's being communicated
! You have knowledge of general legal requirements, budgeting, and business planning processes
! Ability to work autonomously, with limited direction
! You possess both analytical and conceptual thinking skills
! You have experience creating detailed reports and giving presentations
! Ability to create and sustain relationships both internally, cross collaborating with several departments, and externally with vendors
Preferred Qualification & Experience:
! Degree, 2+ years' experience in an operations or project management or an equivalent combination of education and experience
! Proven ability to effectively present information and respond to questions from employees, partners,
! Proven ability to handle multiple projects and meet deadlines
! Knowledge and proficient riding capability in both snowboarding and skateboarding
! Good judgment with the ability to make timely and sound decisions
! Creative, flexible, and innovative team player Excellent written, verbal communication, and strong interpersonal skills
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required. All duties are subject to change at any time due to reasonable accommodation or other reasons.  The above description is not considered a contract between the employee and the employer and does not change the at-will status of employees.
What's next?
Please submit an application with resume and cover letter on why you want to work for Chill. Applicants identified for first round selections will be provided with â??Your Chill Timelineâ?? encompassing what your work in this role will entail within 1 month, 3 months, 6 months, and 12 months on the job. Other steps may include questions via email to gain further insight into your experience, an informal phone call to connect on details of the role/ask questions, and one or more formal interviews via Zoom.
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