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Vans Retail Floor Supervisor (Charlotte Premium Outlets 586 Charlotte, NC) Job in Charlotte, VT
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Charlotte, VT
Full-time | Retail
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Principal Accountabilities:This job profile is for use in standard volume retail stores (less than $5M in annual revenue).Under close supervision: * Support the daily operations of retail stores * Perform a variety of routine assignmentsKnowledge & Skills Requirement:* High school diploma or equivalent education; Associates degree preferred * Minimum of one year of related experience preferredKnowledge & Application:* Applies knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field* May include multistep processes which requires a fairly detailed knowledge of the specialized area* Requires extensive on-the-job or previous training and experience* May require formal occupational training or certification* Operative/Technician roles will typically operate more complex machinery/processesProblem Solving:* Problems are known, defined, and readily apparent* Issues may occasionally require some fact finding to solve* Non-routine issues typically escalated to more senior team member or supervisor* Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations* Refers to procedures, technical aids, co-workers, and supervisorsInteraction:* Interacts with a range of individuals both within and outside immediate team to convey basic information* Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)* Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tactImpact:* Supports the achievement of goals through personal effort in own work area* Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles* Required to achieve daily and weekly tasks under general supervision with work regularly checkedAccountability:* Accountable for delivery of own work activities to agreed timescales and quality* Performance measured against predefined service level requirements or equivalent metric* Aware of costs and/or service level requirements and expectations
Principal Accountabilities:This job profile is for use in standard volume retail stores (less than $5M in annual revenue).Under close supervision: * Support the daily operations of retail stores * Perform a variety of routine assignmentsKnowledge & Skills Requirement:* High school diploma or equivalent education; Associates degree preferred * Minimum of one year of related experience preferredKnowledge & Application:* Applies knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field* May include multistep processes which requires a fairly detailed knowledge of the specialized area* Requires extensive on-the-job or previous training and experience* May require formal occupational training or certification* Operative/Technician roles will typically operate more complex machinery/processesProblem Solving:* Problems are known, defined, and readily apparent* Issues may occasionally require some fact finding to solve* Non-routine issues typically escalated to more senior team member or supervisor* Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations* Refers to procedures, technical aids, co-workers, and supervisorsInteraction:* Interacts with a range of individuals both within and outside immediate team to convey basic information* Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)* Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tactImpact:* Supports the achievement of goals through personal effort in own work area* Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles* Required to achieve daily and weekly tasks under general supervision with work regularly checkedAccountability:* Accountable for delivery of own work activities to agreed timescales and quality* Performance measured against predefined service level requirements or equivalent metric* Aware of costs and/or service level requirements and expectations