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Irvine, CA

Full-time | Customer Service, Sales - Inside

$30 - $33 annual

About the job

Company Introduction

The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high energy environment that is continually on the move. With prominent brands such as O’Neill, Spiritual Gangster, PSD Underwear and Hang Ten, La Jolla Group has proved to be a builder of great brands, a creator of innovative products, and a master of operational excellence.

Here at La Jolla Group, we offer flexibility with the opportunity to work from home. Our hybrid schedule allows us to connect with each other virtually and in office. We offer awesome discounts on our clothing brands, early release Fridays (2:00pm), occasional employer provided lunches, year-round fun events as well as a full benefits package! We believe our employees are our strongest asset and invest in their growth by focusing on developing their strengths.


General Summary

The Key Account Sales Associate position will administer the day-to-day duties related to house accounts. This includes daily communication with accounts and other departments within the company to fulfill all the needs and requests for orders plus shipping product in a timely and efficient manner. The Key Account Sales Associate will also work closely and communicate frequently with the VP of Sales.

This temporary position (6 months) is a hybrid role requiring a minimum of 3 days per week in-office at our Irvine, CA location.


Essential Job Functions

•Work closely with the VP of Sales to assist in the process of the sales cycle: order entry, reorders, data entry, shipping, issuing RAs/Markdowns into SHR portal and all Chromes – FMB sheets, etc.
•Service accounts providing them with excellent customer service, which is prompt, information and engaging making sure order are shipped within the requested delivery window
•Support and attend all sales meetings, trade shows and line showings
•Supervise delivery of catalogs, samples, and sales assets to house accounts
•Provide necessary information to VP of Sales regarding WIP and inventory issues
•Provide production updates, production cancellations, UPC codes, order deadline notifications, delivery schedules and delivery updates to house accounts
•Distribute weekly ATS Reports to house accounts to generate at-once sales
•Distribute monthly MAP Reports to house accounts to advise of key discount dates
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1501 Lincoln Blvd.#1014 Venice, CA. 90291