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Irvine, CA

Full-time | Customer Service, Operations, Sales - Inside

About the job

The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high energy environment that is continually on the move. With notable brands such as O’Neill Clothing, Metal Mulisha, and FMF Apparel, its diverse portfolio of labels provides endless opportunities for personal growth and success.

GENERAL PROCEDURE:
• Daily communication with Sales Representatives, Sales Management, Allocation and Production/Sourcing Departments.
• Oversee specific high priority accounts that are managed via EDI (Electronic Data Interchange).
• Process all EDI purchase orders, and ensure the orders do not contain discrepancies or variances.
• Review and process specific EDI Documents: 860, 870, 855, 810, 856.
• Familiarity with EDI testing and set up
• Confirm all purchase orders being processed in compliance with our approved Vendor Guides.
• Run a series of daily and weekly reports to ensure purchase order are shipping in a timely manner.
• Communicate product delays or style changes with Sales Representatives and Buyers and request appropriate extension when necessary.
• Review Return and Defective Item requests and ensure proper authorization is being obtained prior to processing.
• Experience with UPC catalogs / GXS / SPS and InterTrade
• Distribute a weekly “Game Plan” to Sales Representatives and Sales Management for pending bulk order waiting for EDI, extension requests and cancellations.
• Work with the Sales Team to substitute styles when product is withdrawn from the line.
• Word with other EDI Specialists to ensure all territories are running smoothly, as needed.
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1501 Lincoln Blvd.#1014 Venice, CA. 90291