O'NEILL:
Ecomm Customer Service Rep Job in Irvine, CA
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Closed
Irvine, CA
Full-time | Customer Service, Ecommerce
About the job
The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high energy environment that is continually on the move. With notable brands such as O’Neill Clothing, Metal Mulisha, and FMF Apparel, its diverse portfolio of labels provides endless opportunities for personal growth and success.
We need someone who is:
• Word proficient
• Types about 35 WPM (which is considered average)
• Excel proficient
• Comfortable on the phones
• Quick learner
• Good with systems
• Good following procedures and taking directions
• Organized
• Self-efficient
• Good with people and taking directions
We will train them in the following tasks:
• Order Entry
• RA Entry
• Special Projects
• Filing
• UPC listing report
• Visual ATS report
• EDI Confirmation emails
• Receptionist lunch coverage
• Consolidating bulks
• New Account set up
• Call Tags
• Catalog sending
• Answering Ecomm emails
• Following up with Ecomm voicemails
• Invoice summary report for Ecomm
• Cancel reports for Ecomm to notify consumers
• Consumer replacements
LJG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, protected veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information and any other characteristics protected by law.
We need someone who is:
• Word proficient
• Types about 35 WPM (which is considered average)
• Excel proficient
• Comfortable on the phones
• Quick learner
• Good with systems
• Good following procedures and taking directions
• Organized
• Self-efficient
• Good with people and taking directions
We will train them in the following tasks:
• Order Entry
• RA Entry
• Special Projects
• Filing
• UPC listing report
• Visual ATS report
• EDI Confirmation emails
• Receptionist lunch coverage
• Consolidating bulks
• New Account set up
• Call Tags
• Catalog sending
• Answering Ecomm emails
• Following up with Ecomm voicemails
• Invoice summary report for Ecomm
• Cancel reports for Ecomm to notify consumers
• Consumer replacements
LJG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, protected veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information and any other characteristics protected by law.