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Irvine, CA

Full-time | Customer Service

About the job

The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high energy environment that is continually on the move. With prominent brands such as O’Neill, Spiritual Gangster, and Hang Ten, La Jolla Group has proved to be a builder of great brands, a creator of innovative products, and a master of operational excellence.
Join our team and enjoy a casual work environment, onsite gym, discount on clothes, summer hours and employer provided lunches and fruit! We believe our employees are our strongest asset and invest in their growth by focusing on developing their strengths.

RESPONSIBILITIES:

• Manage accounts that transmit orders via EDI (Electronic Data Interchange).
• Daily communication with Sales Representatives, Sales Management, Allocation and Production/Sourcing Departments
• Process all EDI purchase orders and analyze for discrepancies, variances or errors.
• Review and process specific EDI Documents: 860, 870, 855, 810, 856.
• Confirm all purchase orders being processed in compliance with our approved Vendor Guides.
• Run daily and weekly reports to ensure purchase orders are shipping on time
• Communicate product delays, style changes, shortages to Sales Representatives
• Review Return and Defective Item requests to ensure proper authorization is being obtained prior to processing.
• Update 846 (inventory feeds for specific customers)
• Maintain bulk orders to ensure units are being consumed or cancelled
• Upload UPC’s in GXS catalogs

PREFERRED:

• Experience with UPC catalogs / GXS / SPS and InterTrade
• Experience with ERP system (Full Circle a plus)
• Excel skills

LJG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, protected veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information and any other characteristics protected by law.
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1501 Lincoln Blvd.#1014 Venice, CA. 90291