Acai Roots:
Customer Service and Accounting Support Specialist Job in San Diego, CA
Premium
See who posted the job
Premium
Competitive Insights
Premium
Check your commute time
Closed
San Diego, CA
Full-time | Accounting, Customer Service, Finance, Operations
About the job
Acai Roots was founded in California in 2005 by native "cariocas" with a goal to deliver the great taste of acai while maintaining its unique health benefits and never sacrificing quality. Our products always contain 100% organic Brazilian acai harvested in the rainforest using sustainable methods.
We’re looking for a full-time Accounting Support and Customer Service Specialist to join the team at headquarters.
We are seeking to hire a full-time Associate to support our team. Applicant must be detail oriented, resourceful, positive, organized, a self-starter and capable of multi-tasking.
The ideal candidate will be able to communicate professionally and clearly over the phone, have strong computer and verbal skills. QuickBooks knowledge preferred.
We are looking for someone who is motivated and able to work independently and as part of a team.
This is a full-time position Monday- Friday in our Mission Valley, CA office 9am – 5pm
Requirements
• Process electronic invoices daily
• Process/receive payments for San Diego accounts
• Assist customers to clarify questions regarding sales orders, invoices and payments
• Research and identify discrepancies, make system corrections, update notes in QuickBooks and provide documentation to customers
• Collect unpaid balances, contact customers with past due invoices to formulate payment plans and discuss restructuring options
• Review and update open sales orders
• Maintain excellent working relationships with customers
• Maintain accurate financial records with financial agreements
• Assist delivery drivers when needed
• Verify inventory of marketing materials
• Set up new accounts
• Process online orders
• Oversee and generate paperwork associated with shipping orders for San Diego accounts and maintain files
• Verify inventory to fulfill orders
• Direct customers to suitable personnel for continuing customer support
• Report customer feedback to management
• Answer and screen phone calls, emails, greet visitors, take/process sales orders and other administrative and clerical duties as required
• Prepare template/draft email to request pickup appointment for deliveries
• Take office frozen/refrigerated inventory as needed
• Process sales orders including delivery specifications
Benefits:
• Medical, Vision & Dental
• Paid Time Off
• Paid Holidays
Education and Experience
• High School Diploma or equivalent
• Microsoft Office Suite proficiency
• 2+ years’ experience in data entry
• 1 year AP/AR experience
• Physical Requirements:
o Must be able to lift up to 25lbs at times
o Prolonged periods of sitting at a desk and typing on a computer
We’re looking for a full-time Accounting Support and Customer Service Specialist to join the team at headquarters.
We are seeking to hire a full-time Associate to support our team. Applicant must be detail oriented, resourceful, positive, organized, a self-starter and capable of multi-tasking.
The ideal candidate will be able to communicate professionally and clearly over the phone, have strong computer and verbal skills. QuickBooks knowledge preferred.
We are looking for someone who is motivated and able to work independently and as part of a team.
This is a full-time position Monday- Friday in our Mission Valley, CA office 9am – 5pm
Requirements
• Process electronic invoices daily
• Process/receive payments for San Diego accounts
• Assist customers to clarify questions regarding sales orders, invoices and payments
• Research and identify discrepancies, make system corrections, update notes in QuickBooks and provide documentation to customers
• Collect unpaid balances, contact customers with past due invoices to formulate payment plans and discuss restructuring options
• Review and update open sales orders
• Maintain excellent working relationships with customers
• Maintain accurate financial records with financial agreements
• Assist delivery drivers when needed
• Verify inventory of marketing materials
• Set up new accounts
• Process online orders
• Oversee and generate paperwork associated with shipping orders for San Diego accounts and maintain files
• Verify inventory to fulfill orders
• Direct customers to suitable personnel for continuing customer support
• Report customer feedback to management
• Answer and screen phone calls, emails, greet visitors, take/process sales orders and other administrative and clerical duties as required
• Prepare template/draft email to request pickup appointment for deliveries
• Take office frozen/refrigerated inventory as needed
• Process sales orders including delivery specifications
Benefits:
• Medical, Vision & Dental
• Paid Time Off
• Paid Holidays
Education and Experience
• High School Diploma or equivalent
• Microsoft Office Suite proficiency
• 2+ years’ experience in data entry
• 1 year AP/AR experience
• Physical Requirements:
o Must be able to lift up to 25lbs at times
o Prolonged periods of sitting at a desk and typing on a computer