General Manager - Woodward West

Woodward Mountain Centers

Tehachapi California

10 year(s)
Full-Time
N/A
Job Description
The General Manager for Woodward West is a dynamic, thoughtful, and innovative leader. The General Manager is responsible for all aspects of large-scale youth camp operations. This is a senior management-level position which requires leadership expertise in the action sports industry. The ideal candidate should have a strong understanding of action sports as it relates to progression in skateboard, BMX, mountain bike, parkour, acrobatics and aerial awareness. The successful candidate will have the ability to implement and administer action sports programs which support the company's core values and strategic plan. The GM of Woodward West will contribute to strategic planning, implementation, execution and Key Performance Indicator management.

Essential Duties and Responsibilities:

Business Management
• Leads the development of business unit Woodward Strategic Plan (WSP)
• Leads the development of business unit annual budget informed by the WSP
• Leads the development of business unit capital plan informed by the WSP

Financial Responsibilities
• Responsible for driving achievement of the financial outcomes developed in the annual budget
• Leads and operationalizes strategies to maximize revenue generation, flow through and yield
• Leads the business unit in management of operational expense and labor
• Reports financial results in alignment with POWDR schedule and provides ad hoc reporting and analysis
• Responsible for asset management and maintenance

Sport Leadership and Programming
• Leads and inspires the Programming teams to create exceptional sport experiences for guests and staff
• Oversees the continual evaluation, development, safety, and enhancement of all sport facilities and disciplines
• Has deep knowledge of the sport experiences offered to guests, identifying areas of improvement, assessing
staffing, identifying opportunities and making adjustments to continue to position Woodward as a sport leader
• Creates products and programming that are relevant for beginners, enthusiasts, and high performing athletes
• Oversees instructing and learning programs that empower progression, encouraging guests to progress at their
own pace
• Promotes Woodward as a venue for immersive experiences that inspire guests around their sports and passions
• Understands and creates industry trends, while maintaining the integrity of our progression-based focus

Leadership & Team
• Leads a culture that represents POWDR's values
• Leads a culture of diversity, equity, and inclusion
• Creates alignment within the Leadership Team as to values and priorities
• Actively leads ongoing change management
• Creates a learning mindset among leaders and seeks to develop talent
• Drives a community-centric culture that focuses on being a leader in the staff and guest experience
• Leads a safety culture in our team and guest communities
• Oversees the overall health, wellness, and safety plan for Woodward Camps

Operations
• Responsible for creating, implementing, and measuring success of annual operating plan in alignment with WSP
• Responsible for camp daily operations
• Oversees the effective management of employee housing and guest lodging
• Provides leadership and direction to achieve consistency of operations and the highest standards of service
quality
• Drives team to advance and optimize all processes and systems
• Oversees capital and operating project management

Regulatory Responsibilities & Relationships
• Responsible for compliance to federal, state, local and ACA regulatory agencies
• Monitors and reviews all legal matters including general liability, Workers' Compensation, property rights, etc.

Community Relations & Impact
• Leads the team to remove barriers to action sports and attract and retain more diversity in guests and staff
• Inspires engagement in the Play Forever commitments to our environment and our community
• Builds relationships with brand partners and other strategic and community partners
• Builds relationships with athletes and sport associations
• Contributes to industry associations
• Collaborates and partners with public agencies as appropriate

Job Requirements
The successful candidate:
• Is business focused and can manage multiple workstreams and prioritize constantly.
• Collaborates cross functionally across all Woodward platforms including Camps, Mountain Centers, and all future
lines of business.
• Is detail oriented and able to quickly decipher data to make decisions that drive results.
• Process and people oriented and can guide others to think in that way.
• Can influence diverse team members to meet a high level of expectation and creates buy in and commitment.
• Is honest and has the highest integrity, is driven and demonstrates strong leadership abilities.
• Is energized by a fast-paced and potentially high-pressure work environment.
• Is committed to professional and team development.
• Has strong interpersonal skills. Able to interact effectively with individuals at all levels of the organization.
• Follows established policies and procedures and is supportive of the Company's core values. Is comfortable.
challenging established policies and procedures, but once established, is supportive of those rules.
• Prioritizes and re-prioritizes personal time and work to have good balance in life.
• Is a dynamic, energetic, and positive personality who constantly strives to be the best.
• Is organized and sees projects through to the finish.
• Is flexible with hours and days and availability.

Preferred Experience / Special Skills:
• 10+ years of senior leadership in the action sports and outdoor recreation industry.
• Experience managing a business unit and scaling operations and revenue centers.
• College degree in business related field, or equivalent experience.