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Salt Lake City , UT

Full-time | Customer Service, Sales - Inside

$36,000 - $40,000 annual

About the job

SCOTT Sports is seeking a qualified individual for the full-time position of Dealer/Customer Support Representative to be located in our Salt Lake City office. SCOTT Sports was established in 1958 and has grown into an international action-sport brand. Core sports divisions for the brand include: Bike, Wintersport, Motosport and Running. Internationally based in Fribourg, Switzerland, the North American headquarters is located at the mouth of Parley’s Canyon in Salt Lake City, UT. This position will report directly to the Dealer Services Manager.

Qualifications & Requirements

Scott USA seeks to employ individuals with talent, commitment, enthusiasm, strong interpersonal skills and the ability to:
• Communicate effectively in personal and group settings
• Adapt to a dynamic fast paced environment
• Resolve emerging challenges
• Demonstrate creativity, critical thinking and problem solving skills
• Handle orders, returns, exchanges, and product information
• Communicate business messaging around product and program launches
• Work quickly and effectively with dealers and reps
• Resolve issues in a time sensitive environment
• Work Independently
• Maintain professionalism in all areas of the job


Education and Experience

• Proficient in Microsoft Word and Excel
• Data Entry experience required
• SAP experience strongly desired
• In-depth knowledge of bicycling and winter sports strongly desired
• Able to “talk-the-talk” with customer-dealers
• College degree preferred or equivalent experience
• Multi-tasking capability
• Detail oriented

What We Offer
Benefits which include medical, dental, vision, 401k match.

Founded in 1958 by Ed Scott, SCOTT sports SA invented the ski pole as we know it. The company went on to become a Motorsport and Bike manufacturing Icon. Today SCOTT Sports SA has become an international sporting goods company. SCOTT Sports SA is a worldwide leader in the development, manufacturing, sales and marketing of high end performance products intended for biking, winter sport, motorsport and running. Innovation, technology and design are the essence of the Scott products and the vision of our engineers and designers.

SCOTT Sports SA has grown into an international action-sport brand. Scott USA is the US arm of SCOTT Sports SA. We seek to employ individuals with talent, commitment, enthusiasm, and strong interpersonal skills.

Scott USA is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
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