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Ho Chi Minh, 75

Full-time

About the job

Role Mission

The mission is to develop, implement and deploy training & coaching to store team. This includes coordinate and agree training objectives and activities with the Retail Training Manager/Country Trainer and Store Manager, conduct training and coaching, monitor and measure the impact in terms of business performance and/or people performance and promoting appropriate learning culture.

Role Mission
The mission is to develop, implement and deploy training & coaching to store team. This includes coordinate and agree training objectives and activities with the Retail Training Manager/Country Trainer and Store Manager, conduct training and coaching, monitor and measure the impact in terms of business performance and/or people performance and promoting appropriate learning culture.
Key Accountabilities
Partner with Retail Training Manager/Country Trainer and Store Manager to analyse and identify specific skills gaps and training needs in line with business requirements and store personnel assessment
Define training plan, organize and deliver in person training and coaching for store personnel.
Work with central digital learning team in assign and monitor digital training.
Provide constant update and reporting to Retail Training Manager/Country Trainer and Store Manager.
Monitor overall store training plan, KPIs, training productivity and impacts on business.
Ensure that store personnel embrace is a self-learning culture in the flow of work.
Develop specific training activities at store level leveraging Global Retail Training assets (contents, tools, etc) and creating best practices.
Contribute to the creation of innovative training solutions.
Establish good working relationship and people skills handling different level of stakeholders
Key Requirements
Min. 5 years in the retail industry (ideally including retail shop floor management)
Previous experience in roles where training and development was part of the job mission
Knowledge of adult learning techniques
Proven experience of presentation and people development
Possess learning agility in embracing leveraging digital tools
Fluency in English, knowledge of other languages is appreciated
Well spoken, can do attitude and high teamwork competency
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1501 Lincoln Blvd.#1014 Venice, CA. 90291