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Gucci 9 System & Technology Manager Job in Shanghai, 75
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Closed
Shanghai, 75
Full-time
About the job
Main responsibilities:
!As a tech expert, lead to build up an entire new intelligent omnichannel customer service system by leveraging mainstream tech solutions.
!Daily operation management for the system.
!Cross collaboration with business and IT team for customer service process and service system performance optimization.
!You will ensure documentation is produced with agreed quality.
!Contribute significantly to stable operations by reviewing change requests and operational reports.
!Build strong partnerships externally and internally to deliver your results through yourself and others.
Main responsibilities:
· As a tech expert, lead to build up an entire new intelligent omnichannel customer service system by leveraging mainstream tech solutions.
· Daily operation management for the system.
· Cross collaboration with business and IT team for customer service process and service system performance optimization.
· You will ensure documentation is produced with agreed quality.
· Contribute significantly to stable operations by reviewing change requests and operational reports.
· Build strong partnerships externally and internally to deliver your results through yourself and others.
!As a tech expert, lead to build up an entire new intelligent omnichannel customer service system by leveraging mainstream tech solutions.
!Daily operation management for the system.
!Cross collaboration with business and IT team for customer service process and service system performance optimization.
!You will ensure documentation is produced with agreed quality.
!Contribute significantly to stable operations by reviewing change requests and operational reports.
!Build strong partnerships externally and internally to deliver your results through yourself and others.
Main responsibilities:
· As a tech expert, lead to build up an entire new intelligent omnichannel customer service system by leveraging mainstream tech solutions.
· Daily operation management for the system.
· Cross collaboration with business and IT team for customer service process and service system performance optimization.
· You will ensure documentation is produced with agreed quality.
· Contribute significantly to stable operations by reviewing change requests and operational reports.
· Build strong partnerships externally and internally to deliver your results through yourself and others.