Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
The Store Manager has the mission to lead their stores, drive the business, manage and motivate their team and create a unique client experience to reach sales goals and optimize productivity.
How you will contribute:
Supports team to achieve individual and team sales and clienteling targets
Sees business opportunity and possible challenges to help initiate changes and improve the business
Drives the team to be daring by ensuring they cross sell and use selling technique to maximize opportunities
Implements a culture that leverages on all KPls
Analyzes sales figures and KPls using available data/systems to better understand performance and sales opportunities
Helps team to create an engaging and emotional client experience offering best in class service
Drives the team to fully embrace a clienteling culture of building strong and long-term relationships with clients
Ensures the team collects meaningful client information for the CRM tool to help further engage with clients (campaigns, events, one to one appointments …)
Works closely with Local CRM team
Recruits, selects, develops their team members through coaching, supporting, directing
Engages and motivates their team to strive towards a common goal
Shows flexibility to accept new ideas and initiatives
Adapts interpersonal style to suit different people and situations maintaining own authenticity
Expresses opinions clearly and in a constructive way
Delegates tasks, accordingly, depending on the skills and areas of responsibilities of the team members, to support the team development, have more time to spend on the shop floor and support succession planning
Communicates effectively with their team, managers and network
Provides constructive feedback and coaches team members to foster accountability and to develop them
Works closely with Local merchandising team by communicating and providing feedback
Demonstrates curiosity towards the world of fashion/art/culture by keeping informed to better understand the markets
Supports stock management and movements
Maintain the stability and reputation of the Brand by complying with legal requirements
Understands and applies the company policies and procedures, and ensures team members are informed accordingly
Works closely with Local Store Operation
Who you are:
Strategic and solution minded
Track record of individual performance, delivering results beyond expectations
A good understanding of fashion, art and luxury
Manages conflicts towards constructive resolution
Is perceived as a leader and is able to influence people
Is open to feedback
Embraces the Brand and self- expression being mindful of brand aesthetic and vision
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.