Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Client Advisor in full time who will report to the Store Manager as part of our dynamic team in Madrid Serrano.
Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
How you will contribute
Finalize sales targets achievements in line with company strategy
Use effective selling techniques to maximize the business potential of the stores
Contribute to build team working sharing information and best practices
Collect and update customer information to ensure an efficient use of CRM and Client Book
Uphold respect of the company standards and procedures
Keep stock info updated and follow store-to- store transfer request procedures
Cultivate customer relationships
Deliver excellence in customer service in alignment with the company standards
Who you are
Excellent customer and service attitude and high flexibility to adapt to several types of Customers
Sales experience preferably in fashion & luxury contexts
Excellent communication and empathic skills
Commercial results orientation
Good team player
Capacity to work in a fast moving, dynamic and stressing environment
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.