Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.
Alexander McQueen are currently recruiting for a Logistics Coordinator to assist the Logistics Manager with key operational aspects based at our Central London HQ.
As Logistics Coordinator you will support across all corporate functions based in our HQ, including the Design studio & Atelier as well as our post room liaising with a variety of departments across the business.
How you will contribute?
Coordinating and organising courier shipments such as DHL, FedEx and UPS and escalating any issues with account managers, following up and resolving issues that may arise.
Time critical Imports and exports shipments moving around the World via couriers, air, road freight.
Arranging collection and delivery/transfer of goods with 3rd party transport companies to ship the collection to the EU via van.
Obtaining shipping costs from carriers.
Liaising with agents building and managing relationships with courier providers.
Liaising with all departments across Alexander McQueen to ensure that they are kept fully informed on progress and delays or issues concerning deliveries.
You will have good knowledge regarding the legislation on commodity codes, customs duties, and VAT rates and Brexit free trade agreements relevant to garments
Handling all aspects of customs clearance
Obtaining, checking, and preparing documentation to meet customs requirements for shipping goods outside the UK.
Dealing with customs paperwork accurately and in a timely manner.
Responsibility for the logistics function and some day-to-day management of the post room.
Working closely with the Logistics Manager to improve operational efficiency of the post room.
Oversee the day-to-day management of the Post Room when required, or cover needed.
Making sure that accurate records are kept of deliveries, checking invoices and delivery paperwork, compiling reports as required.
Escalating any inaccuracies with deliveries efficiently
Assisting the Logistics Manager to investigate lost or damaged goods putting into place recovery plans.
Assisting supervision of the Archive Van twice a week
Who you are?
Ability to work in a very fast paced and demanding environment.
Excellent communication skillS.
Computer skills including Outlook, Excel, and Microsoft Packages
Ability to prioritise and identify urgent requests.
Highly organised and solution focussed.
Ability to build strong relationships both inside and outside the business.
Ability to speak Italian highly beneficial.
Previous Post Room experience or courier shipment experience using DHL, FEDEX & UPS platforms.
Airfreight and road freight experience.
Customs clearance knowledge.
Why work with us?
At Alexander McQueen together we push boundaries to create legacy. Everyone can make a difference and anything is possible.
We are passionate about beauty, creativity & quality. This is an opportunity to join our community of hard-working and talented individuals who are playing a part in the success of the House.
We offer a package of competitive benefits including, but not limited to -
Pension, private medical insurance & performance related bonus.
Clothing allowance, employee discounts & monthly lunch subsidy.
25 days annual leave excluding Bank Holidays plus dedicated time for employee volunteering.
Diversity and Inclusion
At Alexander McQueen, we welcome applicants from all backgrounds and walks of life. We know that diverse skills, mindsets & experiences foster creativity and collaboration.
Please let our recruitment team know if you need support or reasonable adjustments to be made at any stage of the recruitment process. We will work with you to ensure that you have the best experience.
All applications will be considered and we will do our best to provide an answer as soon as possible.