Kering:
GUCCI Client Advisor - Watches & Jewelry - Holt Renfrew Vancouver Job in VANCOUVER, 75

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role MissionThe Gucci Watches and Jewelry Client Advisor is the “Gucci Ambassador” responsible for inspiring confidence, credibility and enhancement of the watches and jewelry selling ceremony through the intricate and fascinating storytelling of the House.  The Watches and Jewelry Client Advisor has a deep knowledge of these categories, displays passion, and constantly promotes the philosophy and values of the brand.Key AccountabilitiesConsistently achieve or exceed individual and store sales goals, enhancing and developing the business;
Is the store ambassador for Watches and Jewelry;
As the best-in-class expert for the Watches and Jewelry categories, maintains and promotes a high level of focus and interest of the category by leveraging daily briefings and newness arrivals or key seasonal moments (i.e., Mother’s Day, V-day, holiday season);
Attend all training programs (products, selling ceremony, GIA);  
Work as a team player with other Client Advisors to develop a solid client base for these collections;
Support watches and jewelry one-to-one and enhanced appointments in store, and if needed, during off-site special events;
Partner with the management team to ensure appointments are well prepared for and executed;
Regularly follow up with the team regarding new watches and jewelry opportunities;
Maintain stock integrity by ensuring levels that reflects sizes needed;
Ensure visual displays are maintained, refreshed and newness is represented;
Adhere to Gucci image standards, uniform, and guidelines;
Follow all company policies and procedures.
Key Requirements5+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
Proven ability to drive and exceed individual and store results;
Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;
Strong organization and follow-up skills are essential;
Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays;
Confidence in leading high-end appointments with the ability to convert sales;
Personal interest and passion for watches and jewelry, high jewelry, and high watchmaking.
Key Pillars for Ways of WorkingExecute the mission of the role with a Radically Client-Centric mindset;
Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
Be Relentlessly Creative and approach challenges with an innovative mindset;
Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.
Key Behaviors to Amplify What We DoExploreConsiderate ThinkerSees the big picture and understands how own actions and decisions impact others and the organization as a whole
Solutions DeveloperActively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
DeliverAccountable AchieverActively gets things done, raising the bar for performance, and taking accountability for own actions
Agile AdvocateDriven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
ConnectConnection Builder Builds trust-based relationships across boundaries and encourages collaboration
Adapts own style to communicate impactfully
People EnablerEmpowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness
BuildContinuous Learner Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort
Talent Builder Provides constructive and on-going feedback, coaches and helps others to achieve their full potential
Work AuthorizationQualified candidates must have the proper work authorization to work in Canada
AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com. When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/E/V
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