Kering:
GUCCI Tech Applications Analyst Job in Cortaillod, 75
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Cortaillod, 75
Full-time | Merchandising
About the job
Gucci Timepieces & Jewelry, one of the most reliable and consistent fashion watch & jewelry brands, with a clear design approach and positioning, has been designing, developing and manufacturing iconic Gucci watches since the early 1970s.
Rigorously made in Switzerland, Gucci watches are recognized for their innovative and contemporary design, quality and craftsmanship and are distributed worldwide through the exclusive network of directly operated Gucci boutiques and selected watch retailers and distributors. Gucci Timepieces & Jewelry has also been distributing the Gucci Jewelry collections, capitalizing on the expertise gained in the watch sector and leveraging the synergies between the watch and jewelry industries.
Gucci is part of the Kering Group, a world leader in apparel and accessories, which develops an ensemble of powerful Luxury and Sport and Lifestyle brands.
The Gucci Tech Applications Analyst will be responsible for delivering and supporting one or more services, mainly focused on Infor M3 for Manufacturing Operations.
The Gucci Tech Applications Analyst will partner with end users to understand their business functions and processes as well as define, develop, configure and test software solutions that meet the needs of the logistic organization. Additionally, the Gucci Tech Applications Analyst will lead the expansion of automated processes and related applications to scale business operations, improve existing practices and address new business requirements.
Overall responsibilities
Responsible for the delivery of one or more services (mainly focused on Infor M3)
Have service analyst knowledge of one or more business/technology area
Analyze specific business problems and propose possible solutions
Responsible to the business for the initiation, transition, ongoing maintenance and support of a particular service and accountable to his/her Manager for the delivery of the service
Establish the budget required to properly develop, deliver and support services in line with the established global Roadmap and agreed SLAs
Specific responsibilities
Conduct analysis of specific business domains and related business processes or systems.
Coordinate/realize the implementation of proposed service enhancement using technologies and tools.
Analyze, transform and ultimately resolve the business problems with the help of technology.
Develop the functional expertise for the procedures and the tools in place in his/her area of responsibility.
Define the right functionalities to be implemented to fulfil business requirements.
Manage the ongoing service delivery and support ensuring that they meet agreed business requirements.
Work with Business to understand and translate business requirements into activities, measures or service components that will ensure that Gucci Tech can meet those requirements.
Mange Change Requests to the service ensuring to maximize their value for both Gucci Tech Cortaillod and the Business.
Monitor Service Levels agreed with Suppliers and with the Business addressing Service Level breaches or escalating where necessary.
Monitor daily and manage all interfaces (starting from EDI operations) with all third parties’ systems, integrating new partners on business needs.
Coordinate Supplier for the proper achievement of a desired outcome.
Identify and propose technology opportunities to cover a business need.
Job requirements
Degree in computer science or an equivalent qualification.
Proven experience initiating and leading ERP related projects and provide day to day support.
Good knowledge of ERP system. Infor M3 v13 ideally.
Fluent in English. French will be a plus.
Experience in implementing EDI customers is a plus.
Strong knowledge of M3 e-Collaborator (MEC).
Proficient in SQL, JScript for Infor Smart Office.
Ability to build interfaces between different ERP systems will be a plus
Solid written and verbal communications skills.
Customer-oriented and helpful attitude with outstanding customer service and interaction skills.
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a fast-paced environment.
If you are interested to contribute to the success of Gucci Timepieces & Jewelry and build a career within an international environment, we look forward to receiving your application.
| #LI-DNI
Rigorously made in Switzerland, Gucci watches are recognized for their innovative and contemporary design, quality and craftsmanship and are distributed worldwide through the exclusive network of directly operated Gucci boutiques and selected watch retailers and distributors. Gucci Timepieces & Jewelry has also been distributing the Gucci Jewelry collections, capitalizing on the expertise gained in the watch sector and leveraging the synergies between the watch and jewelry industries.
Gucci is part of the Kering Group, a world leader in apparel and accessories, which develops an ensemble of powerful Luxury and Sport and Lifestyle brands.
The Gucci Tech Applications Analyst will be responsible for delivering and supporting one or more services, mainly focused on Infor M3 for Manufacturing Operations.
The Gucci Tech Applications Analyst will partner with end users to understand their business functions and processes as well as define, develop, configure and test software solutions that meet the needs of the logistic organization. Additionally, the Gucci Tech Applications Analyst will lead the expansion of automated processes and related applications to scale business operations, improve existing practices and address new business requirements.
Overall responsibilities
Responsible for the delivery of one or more services (mainly focused on Infor M3)
Have service analyst knowledge of one or more business/technology area
Analyze specific business problems and propose possible solutions
Responsible to the business for the initiation, transition, ongoing maintenance and support of a particular service and accountable to his/her Manager for the delivery of the service
Establish the budget required to properly develop, deliver and support services in line with the established global Roadmap and agreed SLAs
Specific responsibilities
Conduct analysis of specific business domains and related business processes or systems.
Coordinate/realize the implementation of proposed service enhancement using technologies and tools.
Analyze, transform and ultimately resolve the business problems with the help of technology.
Develop the functional expertise for the procedures and the tools in place in his/her area of responsibility.
Define the right functionalities to be implemented to fulfil business requirements.
Manage the ongoing service delivery and support ensuring that they meet agreed business requirements.
Work with Business to understand and translate business requirements into activities, measures or service components that will ensure that Gucci Tech can meet those requirements.
Mange Change Requests to the service ensuring to maximize their value for both Gucci Tech Cortaillod and the Business.
Monitor Service Levels agreed with Suppliers and with the Business addressing Service Level breaches or escalating where necessary.
Monitor daily and manage all interfaces (starting from EDI operations) with all third parties’ systems, integrating new partners on business needs.
Coordinate Supplier for the proper achievement of a desired outcome.
Identify and propose technology opportunities to cover a business need.
Job requirements
Degree in computer science or an equivalent qualification.
Proven experience initiating and leading ERP related projects and provide day to day support.
Good knowledge of ERP system. Infor M3 v13 ideally.
Fluent in English. French will be a plus.
Experience in implementing EDI customers is a plus.
Strong knowledge of M3 e-Collaborator (MEC).
Proficient in SQL, JScript for Infor Smart Office.
Ability to build interfaces between different ERP systems will be a plus
Solid written and verbal communications skills.
Customer-oriented and helpful attitude with outstanding customer service and interaction skills.
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a fast-paced environment.
If you are interested to contribute to the success of Gucci Timepieces & Jewelry and build a career within an international environment, we look forward to receiving your application.
| #LI-DNI