Kering:
GUCCI Client Advisor - Bicester Village Job in Bicester, 75
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Bicester, 75
Full-time | Merchandising
About the job
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.
Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. Discover more about Gucci at www.gucci.com.
Role mission
We are looking for Client Advisors to join our Bicester Village team on a full time or part time basis.
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key accountabilities
Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
Effectively uses cross- and upselling techniques to maximize sales opportunities
Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
Combines styling knowledge with the ability to mix-and-match products to best serve the client
Key Requirements
Experience in working in a fast-paced and high-end fashion luxury brand (goods or services)
Proven track record in building and maintaining strong relationships with clients
Strong track record of individual performance, delivering results beyond expectations
Passion for and sound knowledge about Gucci and luxury fashion
Fluent in English, any additional languages would be a plus
Ability to work varied hours/days, including weekends as needed
Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
| #LI-DNI
Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. Discover more about Gucci at www.gucci.com.
Role mission
We are looking for Client Advisors to join our Bicester Village team on a full time or part time basis.
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key accountabilities
Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
Effectively uses cross- and upselling techniques to maximize sales opportunities
Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
Combines styling knowledge with the ability to mix-and-match products to best serve the client
Key Requirements
Experience in working in a fast-paced and high-end fashion luxury brand (goods or services)
Proven track record in building and maintaining strong relationships with clients
Strong track record of individual performance, delivering results beyond expectations
Passion for and sound knowledge about Gucci and luxury fashion
Fluent in English, any additional languages would be a plus
Ability to work varied hours/days, including weekends as needed
Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
| #LI-DNI