Pacific Sunwear
Date Posted: 9/26/2016

Maintenance Agent

  • Company: Pacific Sunwear
  • Country:United States
  • State:California
  • Location: Anaheim
  • Required Exp: 0 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

The Maintenance Agent will be responsible for managing work orders for Maintenance trades and Special Projects/Program Rollouts. In addition to work order management, they will be responsible for Field support, Fixture Disposal, Store Closing, reviewing and proposals and invoices, maintaining reports including Field offices and Equipment records and the updating portal with such information.

1. Directs, organizes and provides support to Maintenance Vendors.
2. Assists in the development and implementation of Departmental goals and objectives.
3. Follow up on the daily activities of Maintenance Techs and communicates with other departments on impact of those activities.
4. Reviews Vendor quotes for multiple trades and makes recommendations.
5. Evaluates and recommends actions regarding Vendor performance, allocation of trades/stores and initial Vendor Scorecard review.
6. Manages the issuing of requisitions for the purchase of supplies, equipment and services.
7. Maintains a variety of paper and electronic records including Equipment Lists, Branded Fixtures and Construction Handoff to Repairs & Maintenance.
8. Available to receive calls, emails and review work after hours or on weekends/holidays.
9. Fixture Request management including responding to requests and communicating to the Field.
10. Create, manage, file and monitor cost tracking documents including Purchase Orders.
11. Set up, organize and maintain all job files both paper and electronic.
12. Assist in obtaining all Closeout Packages to support Warranty and the Repairs and Maintenance Handoff.
13. Assist in managing, monitoring and expediting Contractor and Vendor payments through final pay-out.
14. Monitor expiration of all Contractor and Vendor Insurance Certificates
15. Manage, update and distribute the Construction Schedule and Special Project Report.
16. Manage Special Projects, as required.

Job Requirements

• Principles, methods, materials and equipment used in the maintenance of facilities.
• Principles, methods and practices relating to efficient operation of a building maintenance program; techniques, methods, services, tools and materials of building construction, maintenance and operation.
• Principles and practices of project management, administrative analysis, report preparation, including budgeting, purchasing and scope definition.
• Computer applications related to areas of assignment, including, presentation, database applications
• Standard office practices and procedures.
• Techniques for dealing with Department staff, representatives of other Departments and resolving problems tactfully and effectively.
• Basic construction skills and techniques.
• Program and project management, including accepted procedures for monitoring
expenditures, program status and contractor performance.
• Knowledge of Service Portals such as Service Channel, Big Sky, etc.
Ability to:
• Read and interpret construction plans, specifications and related documents; estimate labor
and material costs for projects.
• Take a proactive approach to customer service issues.
• Troubleshoot problems and determine materials and supplies required for maintenance,
repair and Special Projects.
• Provide appropriate advice and assistance on problems to obtain effective results.
• Keep accurate records.
• Prepare complex reports and analyses; prepare clear, concise and complete written reports.
• Organize own work, set priorities, meet critical deadlines and follow-up on assignments with
a minimum of direction.
• Effectively oversee and coordinate a variety of projects.
• Exercise a high degree of interpersonal skills in dealing with a variety of managers and
support staff

Perks

We work hard & play hard at our gym/basketball/sand volleyball court/skate park! We indulge in froyo, massages, & our employee discount. Pac has a casual environment and we even bring dogs to work!

People

Rachel Guidry

General Assistant-Contract
Pacific Sunwear

Landon Becker

Associate Site Merchandiser - eCommerce
Pacific Sunwear

Rob Farella

Brand Representative
Pacific Sunwear

Devon Lipe

Men's Product Manager
Pacific Sunwear

Megan Vulpo

Assistant Store Manager
Pacific Sunwear

Steven Valenzuela

Office Services Clerk
Pacific Sunwear

Penny Thiedemann

Director, Learning & Organization Development
Pacific Sunwear

Sommer Rigby

Freelance Site Tuner
Pacific Sunwear

Tanya Yang

ASSOCIATE PRODUCT MANAGER
Pacific Sunwear

Lina Gaviria

Assistant - Swimwear Buying Team
Pacific Sunwear

desiree flores

Store Operations Intern
Pacific Sunwear

Mike Haas

Assistant Store Manager
Pacific Sunwear

David Snyder

Assistant Store Manager
Pacific Sunwear
Date Posted: 9/26/2016

Maintenance Agent

  • Company: Pacific Sunwear
  • Country:United States
  • State:California
  • Location:Anaheim
  • Required Exp:0 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

The Maintenance Agent will be responsible for managing work orders for Maintenance trades and Special Projects/Program Rollouts. In addition to work order management, they will be responsible for Field support, Fixture Disposal, Store Closing, reviewing and proposals and invoices, maintaining reports including Field offices and Equipment records and the updating portal with such information.

1. Directs, organizes and provides support to Maintenance Vendors.
2. Assists in the development and implementation of Departmental goals and objectives.
3. Follow up on the daily activities of Maintenance Techs and communicates with other departments on impact of those activities.
4. Reviews Vendor quotes for multiple trades and makes recommendations.
5. Evaluates and recommends actions regarding Vendor performance, allocation of trades/stores and initial Vendor Scorecard review.
6. Manages the issuing of requisitions for the purchase of supplies, equipment and services.
7. Maintains a variety of paper and electronic records including Equipment Lists, Branded Fixtures and Construction Handoff to Repairs & Maintenance.
8. Available to receive calls, emails and review work after hours or on weekends/holidays.
9. Fixture Request management including responding to requests and communicating to the Field.
10. Create, manage, file and monitor cost tracking documents including Purchase Orders.
11. Set up, organize and maintain all job files both paper and electronic.
12. Assist in obtaining all Closeout Packages to support Warranty and the Repairs and Maintenance Handoff.
13. Assist in managing, monitoring and expediting Contractor and Vendor payments through final pay-out.
14. Monitor expiration of all Contractor and Vendor Insurance Certificates
15. Manage, update and distribute the Construction Schedule and Special Project Report.
16. Manage Special Projects, as required.

Job Requirements

• Principles, methods, materials and equipment used in the maintenance of facilities.
• Principles, methods and practices relating to efficient operation of a building maintenance program; techniques, methods, services, tools and materials of building construction, maintenance and operation.
• Principles and practices of project management, administrative analysis, report preparation, including budgeting, purchasing and scope definition.
• Computer applications related to areas of assignment, including, presentation, database applications
• Standard office practices and procedures.
• Techniques for dealing with Department staff, representatives of other Departments and resolving problems tactfully and effectively.
• Basic construction skills and techniques.
• Program and project management, including accepted procedures for monitoring
expenditures, program status and contractor performance.
• Knowledge of Service Portals such as Service Channel, Big Sky, etc.
Ability to:
• Read and interpret construction plans, specifications and related documents; estimate labor
and material costs for projects.
• Take a proactive approach to customer service issues.
• Troubleshoot problems and determine materials and supplies required for maintenance,
repair and Special Projects.
• Provide appropriate advice and assistance on problems to obtain effective results.
• Keep accurate records.
• Prepare complex reports and analyses; prepare clear, concise and complete written reports.
• Organize own work, set priorities, meet critical deadlines and follow-up on assignments with
a minimum of direction.
• Effectively oversee and coordinate a variety of projects.
• Exercise a high degree of interpersonal skills in dealing with a variety of managers and
support staff

Perks

We work hard & play hard at our gym/basketball/sand volleyball court/skate park! We indulge in froyo, massages, & our employee discount. Pac has a casual environment and we even bring dogs to work!

Date Posted: 9/26/2016

Maintenance Agent

  • Company: Pacific Sunwear
  • Country:United States
  • State:California
  • Location:Anaheim
  • Required Exp:0 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available