The North Face
Date Posted: 7/25/2017

Ecommerce Content Manager

  • Company: The North Face
  • Country:United States
  • State:California
  • Location: Alameda, CA, San Francisco Bay Area
  • Required Exp: 8 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

The primary responsibilities of the Ecommerce Content Manager include owning the customer satisfaction and conversion of thenorthface.com. This position will manage the commerce content calendar and lower funnel shopping tactics that ultimately drive sales. A customer-first perspective, utilizing innovative and strategic thinking, drives projects and priorities.

KEY RESPONSIBILITIES:
- Manage content calendar creation working collaboratively with the Buyers, Merchandisers and Digital Brand Marketing Manager.
- Optimize and maximize on-site search capabilities with outside vendor. Strategize for enhancements.
- Manage vendor relationships, internal partners and site experience of customer reviews, sizing information, and store locator. -
- Actively ensure optimization and strategize for enhancements.
- Partner with Business Manager on new and innovative personalization and testing opportunities with a focus on customer satisfaction and conversion.
- Strategize opportunities with new and existing vendors for conversion innovation and advancement. Lead any future projects and manage vendor relationships.
- Manage overall site navigation. Ensure optimization and best practices are followed.
- Manage the catalog upload process working collaboratively with the Merchandisers, IT team, Copywriters and Asset Coordinators and translation team.
- Lead cross-functional site launches and business events via script management, ticket support and partner collaboration.
- Train and develop the Content Coordinator.

Job Requirements

SKILLS & REQUIREMENTS:
- Bachelor's Degree in related field.
- 8+ years of related professional experience. Minimum 5 years in a management level ecommerce, merchandising, and/or marketing role.
- Experience working strategically with multiple vendors across different technologies.
- Demonstrated ability to lead projects and work cross functionally with a team to execute tasks & projects.
- Managing and growing direct reports.
- Innovative and strategic thinking.
- Strong leadership and managerial skills.
- Self-starter who is able to ramp up quickly and thrive in a fast-paced environment.
- Ability to work effectively as a leader, a manager and as a member of a cross functional team.
- Excellent communication skills and ability to interact with all levels of end users.
- Passion for ecommerce and best practices, with a consumer-first perspective.
- Detail-oriented, strong problem solving capabilities, and an innovative nature.
- Ability to multi-task.
- Familiarity working with third party vendors and ecommerce tools: Coremetrics, Adobe Analtyics, GA, Websphere Commerce, Adobe Experience Manager (or similar Analytics and CMS).

To apply, please click on the "External Application" link, and be sure to let us know you found this job on Malakye!

Perks

People

Lori Solem

Freelance Assistant Design and Product Development
The North Face

timothy fowler

Sr. Community Marketing Cordinator/Marketing Manager
The North Face

Josh Schielie

Apparel Graphic Designer
The North Face

Christopher Sylvia

Sports Marketing Manager
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Kyle Martin

Sports Marketing Manager
The North Face

Andrew Huitink

Freelance Graphic Design
The North Face

Aliyah Cohen

Designer- Contractor
The North Face

Cristin Childress

Product Manager of Women's Active Apparel
The North Face

Stephen Winnacott

Brand Marketing Manager
The North Face

Keegan Sands

Assistant Store Manager
The North Face

Ali Lazarus

Sample Coordinator
The North Face

Angela Padilla

Technical Product Developer
The North Face

Katie Riehl

Assistant Manager
The North Face

Dayna Gleason

Assistant Store Manager
The North Face

Bradley Eisenhauer

Assistant Store Manager
The North Face

First Name is required Thomas

Product Manager (Merchant) - Action Sports
The North Face
Date Posted: 7/25/2017

Ecommerce Content Manager

  • Company: The North Face
  • Country:United States
  • State:California
  • Location:Alameda, CA, San Francisco Bay Area
  • Required Exp:8 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

The primary responsibilities of the Ecommerce Content Manager include owning the customer satisfaction and conversion of thenorthface.com. This position will manage the commerce content calendar and lower funnel shopping tactics that ultimately drive sales. A customer-first perspective, utilizing innovative and strategic thinking, drives projects and priorities.

KEY RESPONSIBILITIES:
- Manage content calendar creation working collaboratively with the Buyers, Merchandisers and Digital Brand Marketing Manager.
- Optimize and maximize on-site search capabilities with outside vendor. Strategize for enhancements.
- Manage vendor relationships, internal partners and site experience of customer reviews, sizing information, and store locator. -
- Actively ensure optimization and strategize for enhancements.
- Partner with Business Manager on new and innovative personalization and testing opportunities with a focus on customer satisfaction and conversion.
- Strategize opportunities with new and existing vendors for conversion innovation and advancement. Lead any future projects and manage vendor relationships.
- Manage overall site navigation. Ensure optimization and best practices are followed.
- Manage the catalog upload process working collaboratively with the Merchandisers, IT team, Copywriters and Asset Coordinators and translation team.
- Lead cross-functional site launches and business events via script management, ticket support and partner collaboration.
- Train and develop the Content Coordinator.

Job Requirements

SKILLS & REQUIREMENTS:
- Bachelor's Degree in related field.
- 8+ years of related professional experience. Minimum 5 years in a management level ecommerce, merchandising, and/or marketing role.
- Experience working strategically with multiple vendors across different technologies.
- Demonstrated ability to lead projects and work cross functionally with a team to execute tasks & projects.
- Managing and growing direct reports.
- Innovative and strategic thinking.
- Strong leadership and managerial skills.
- Self-starter who is able to ramp up quickly and thrive in a fast-paced environment.
- Ability to work effectively as a leader, a manager and as a member of a cross functional team.
- Excellent communication skills and ability to interact with all levels of end users.
- Passion for ecommerce and best practices, with a consumer-first perspective.
- Detail-oriented, strong problem solving capabilities, and an innovative nature.
- Ability to multi-task.
- Familiarity working with third party vendors and ecommerce tools: Coremetrics, Adobe Analtyics, GA, Websphere Commerce, Adobe Experience Manager (or similar Analytics and CMS).

To apply, please click on the "External Application" link, and be sure to let us know you found this job on Malakye!

Perks

Date Posted: 7/25/2017

Ecommerce Content Manager

  • Company: The North Face
  • Country:United States
  • State:California
  • Location:Alameda, CA, San Francisco Bay Area
  • Required Exp:8 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available