The North Face: Senior HR Manager Direct Retail and DTC Merchandising
The North Face, a VF Company
At The North Facewe dare to lead the world forward through Exploration.We were born to Explore. We were born to Disrupt. We were born to Lead.
The North Face is the premier exploration company in the world. Founded in the counterculture of Berkeley, CA in 1966 we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product.
We believe that exploration is a mindset both on the mountain and off the mountain and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places and people.
Love wild places
Dare to disrupt
Lead with integrity
By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools and environment to more deeply explore the world around you and make meaningful, lasting connections.
What You Will Do
This exciting role will be a strategic business partner to our Sr Director of Direct Retail and Sr Director of DTC Merchandising as they focus on reinvigorating the retail experience for our consumers. They will report directly to our Sr Director of Human Resources for North Face Americas and will be responsible for workforce planning, talent development, performance management, culture/engagement, recruitment, and legal compliance. The right candidate will help us drive our Direct Retail business into the future and have a tremendous impact on the brand perception.
How You Will Make A Difference
This role will be a part of the Direct to Consumer Leadership Teams and will partner with the Sr Director of Direct Retail and Sr Director DTC Merchandising to ensure that they are provided with strategic people consultation to help drive business results
This role has the opportunity to lead a strong team of HR Professionals in all aspects of the employee life cycle. They will assess the current direct to consumer retail organization and design a strategy to ensure that the customer experience at The North Face is best in class for our consumers
They will benchmark with VFs other brands and externally to learn and implement best practices
They will design a talent plan that ensures that the Direct to Consumer business has the talent needed to achieve their strategic goals using a combination of internal and external talent pipelines
Partner with our recruitment teams and store managers to create strong connections with the communities that we do business in and design campaigns that attract the talent we want for the future
They will create a talent development strategy in partnership with our Talent Development COE to ensure our associates gain the critical skills to continuously improve our business and are prepared for future promotional opportunities
Create a people data and analytics strategy that identifies trends to help drive future business decisions for the retail business
Assess our current in store culture and design a strategy to continue to move to a more customer centric approach that will help to increase engagement, retention, and the customer experience
Collaborate with other brands to design an engaging on-boarding experience for our direct retail associates
Review our total rewards strategy with our COE to ensure that we remain competitive versus our target companies and provide guidance on annual merit/bonus cycles
Complete store visits to continue to educate on HR strategies, continuously develop our leadership teams, and ensure that the values of The North Face are represented in our store environments
Assist with high level employee relations issues
Promote equal opportunities and a diverse work environment
What You Bring
7-10 years of experience in Human Resources or applicable experience
5-7 years of previous experience leading and developing strong teams
Bachelors Degree or equivalent combination of relevant experience
Thorough understanding of HR Functional disciplines, e.g. talent development, HR consulting, talent acquisition, employee relations, and people engagement
Thorough knowledge of applicable state and federal laws
Demonstrated ability to partner with and influence leaders up to a Sr Director level
Successful ability to use people analytics and data to influence business decisions
Strong ability to assess situations and create innovative solutions
Ability to work in a fast paced and dynamic environment
5-7 years of experience in a successful direct to consumer retail environment
Where You Will Be Located
NEVER STOP EXPLORING
The North Face is a subsidiary of VF Corporation. At VF, we outfit consumers around the world with our diverse portfolio of lifestyle brands. Founded in 1899, VF is one of the worlds largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. We are committed to delivering innovative products to consumers and creating long-term value for our customers and shareholders.
While our VF company and brands are diverse, we work together within a One VF culture to capitalize on our greatest opportunities for long-term performance. Across our company, a collaborative, global mindset differentiates our products and the unique experiences we provide to our consumers. It all adds up to a lasting competitive advantage built on harnessing the power of our differences to achieve great things together, all while positively impacting the lives of hundreds of millions of people and the world.
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.
$114,048.00 USD - $171,072.00 USD annually
Annual Incentive Eligibility:
This position is eligible to participate in VF's Annual Incentive Plan. Incentive Plan awards are contingent upon (1) achievement of your individual objectives and (2) VF achieving its' Corporate and business level financial objectives.
Long Term Incentive Eligibility:
This position is not eligible for long term incentive.
Benefits at VF:
You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and clicking, Looking to Join VF? Detailed information on your benefits will be provided during your onboarding process.