Customer Support

Seirus Innovation

Poway (TEMPORARY REMOTE) California

2 year(s)

Job Description
Seirus’ Purpose: Innovating for a more inclusive and sustainable outdoors, filled with transformative experiences.

Have the chance to be a part of a company that cares about each other, the outdoor community, and our effect on the world. Take advantage of this opportunity to be a part of one of our internal teams promoting our purpose and values. Our internal teams focus on improving company culture, outreach round-up, partner and consumer engagement, and sustainability.

Job Summary: The overall purpose of the Customer Support position is to provide excellent customer support to all consumers, retail partners, sales reps and managers, and outreach partners. Please recognize this position is technology intensive including, computer and other audio/digital technology. The specific day-to-day duties may include but is not limited to phone calls, emails, order entering, returns, communicating product, special projects, and program knowledge.

About Seirus: Since 1978, members of the Seirus Team have been developing innovative proprietary technologies and products that have enabled us to be a leader in outdoor essentials. Seirus fosters a culture where commitment to excellence in product innovation, quality, and customer service permeates all we do. We endeavor to deliver the best products to enable all outdoor enthusiasts to enjoy the highest level of comfort and performance in any weather. The research and development processes never end at Seirus, as we continue to search out and use the very best materials and workmanship. We also seek to employ the most dedicated and enthusiastic employees to grow the Seirus team.

Seirus fosters a culture of inclusivity and diversity, while always looking to expand our company culture in every aspect. We welcome all persons, from every walk of life!

What we’re looking for: Seirus is looking to welcome an enthusiastic, positive, and professional person to our team. One applying for this position should have strong ethical values, be a good listener and communicator, and be able to work well with others.
o Medical /Dental (HMO, PPO, & HSA plans - HMO plans covered 100% by employer for employees only)
o Life Insurance (Group & Voluntary)
o Profit Sharing (SEP IRA)
o LA Fitness Gym Membership