ELECTRIC:
Ecommerce Director Job in San Clemente, CA
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Closed
San Clemente, CA
Full-time | Digital, Ecommerce, Marketing, Merchandising, Quality Assurance, Purchasing, Web - Design
About the job
JOB SUMMARY: The Director of ecommerce is responsible for collaborating cross-functionally to manage and direct all aspects of the e-commerce business, including strategizing, planning, developing and executing content plans, overseeing the generation of promotional materials and campaigns, monitoring performance analytics, the website traffic and product performance.
DIRECTOR OF ECOMMERCE RESPONSIBILITIES:
- Manages ecommerce business performance by tracking and analyzing sales information and site metrics in order to identify new opportunities to increase sales, traffic, and site conversion
- Identify platform improvements, develop and execute strategies that drive towards Electric’s ecommerce revenue goals
- Works closely with Marketing and Creative to develop and execute go to market sales strategies
- Partners with Product on new site functionality to support overall digital merchandising strategy for product launches
- Plans promotions that align with overall digital ecommerce strategy that will drive customer acquisition and retention
- Manages ecommerce customer service team and determine strategy to improve customer experience on the website
- Maintain robust competitive intelligence to monitor trends and digital best practices
- Develop a best in class digital team; optimize processes and drive new ways of working with a digital first approach
- Be a leader across the internal organization to influence strategies across creative, marketing, and customer service
DIRECTOR OF ECOMMERCE RESPONSIBILITIES:
- Manages ecommerce business performance by tracking and analyzing sales information and site metrics in order to identify new opportunities to increase sales, traffic, and site conversion
- Identify platform improvements, develop and execute strategies that drive towards Electric’s ecommerce revenue goals
- Works closely with Marketing and Creative to develop and execute go to market sales strategies
- Partners with Product on new site functionality to support overall digital merchandising strategy for product launches
- Plans promotions that align with overall digital ecommerce strategy that will drive customer acquisition and retention
- Manages ecommerce customer service team and determine strategy to improve customer experience on the website
- Maintain robust competitive intelligence to monitor trends and digital best practices
- Develop a best in class digital team; optimize processes and drive new ways of working with a digital first approach
- Be a leader across the internal organization to influence strategies across creative, marketing, and customer service