Account Executive – Inside SalesDepartment:Bike SalesLocation: Louisville, CO (HQ)
Introduction to careers at PEARL iZUMi: At PEARL iZUMi, we all play an integral role in our mission to “Unlock the Power of Inspiration and Impact” in a supportive, fast-paced and productive work environment. This is why we exist, and all team members contribute in tangible and sometimes profound ways. If you see value in “unlocking” this potential, then PEARL iZUMi could be the place for you. We are looking for passionate like-minded people, fueled by an innate desire to work in an environment focused on team success. Whether your role is to create, to sell, or to support, careers at PEARL iZUMi give you an opportunity to make a difference.We are also laser-focused on finding the right people who share our core values – Trust, Craft, Empathy, Impact, and Plus 1. Check out our website to see how PEARL iZUMi defines and captures these critical internal values. To be clear, we evaluate all candidates on their demonstrated commitment to these values.Overview of role: The Account Executive position, based in the Colorado PEARL iZUMi office, is responsible for driving, leading, and supporting our sales actions and objectives for all of Team Shimano’s brands; SHIMANO, PEARL iZUMi, PRO, and Lazer. The primary objective and task of the Account Executive will be communicating over phone and email to drive sales and support to the IBD channel. The AE is responsible for meeting the monthly territory hard goods and soft goods forecasts, which the AE will help build in conjunction with the National Sales Managers. The Account Executive may also be responsible for growing a target list of accounts in line with overall company financial goals. There is a primary focus on Sales in this position. This position will collaborate with Regional Sales Managers as well as Territory principals to come up with and implement sales initiatives/promotions for the territory. This position will provide tactical support for dealers and outside territory reps in your assigned region. The Account Executive must take an active role in understanding the business and partner with the inside sales manager to facilitate and ensure policies and practices are implemented in support of the Team Shimano business.Essential Duties/Responsibilities:
⏵ Facilitate sales growth in hard good and soft good channels within assigned territory.
⏵ Manage fluctuating workflow within assigned territory.
⏵ Ensuring that territory accounts in the CRM database are accurate and up to date on a monthly basis.
⏵ Maintain expected daily outbound calls (15+) to authorized retailers in your territory to generate new sales in both hard goods and soft goods for the territory.
⏵ Place orders from incoming calls from retailers via phone/fax/chat/email.
⏵ Handle technical warranty questions from retailers and processing of any warranties.
⏵ Meet the Hard goods and soft goods monthly sales forecasts created.
⏵ Building strong business partnerships with the retailers and the outside reps.
⏵ Ability to come up with ideas for regional promotions from conception to implementation with regional sales managers.
⏵ Take it upon yourself to promptly address the retailers issues in a timely fashion that will garner “a customer for life.”
⏵ Ability to look at current company processes and challenge in a positive way to see if we can improve our efficiencies.
⏵ Ability to be creative in solutions beyond his/her own area of responsibility.
⏵ Take the market feedback from retailers and reps in your territory and deliver feedback and possible solutions to the Inside sales manager.
⏵ Has a keen understanding of both current and future business goals and is able to make a decision that is right for the customer and for the business.
⏵ Proficiency using Microsoft Office - Word, Excel, PowerPoint, and Outlook.
⏵ Clear written and verbal communication skills are necessary.
⏵ Works well in a team environment.
⏵ Ability to organize and prioritize work effectively.
⏵ Ability to communicate and overcome barriers while meeting deadlines.
⏵ Responsible for staying up to date on all Shimano S-Tec trainings and brand product offerings..Job Qualifications:
⏵ Bachelor’s degree required.
⏵ MUST HAVE at least 5-7 years’ prior experience in the bicycle industry and customer service.
⏵ Must have hard goods knowledge and thorough knowledge of the Shimano Hard goods line.
⏵ Demonstrated a history of solid sales growth.
⏵ Must be a proactive, self-motivated, problem solver.
⏵ Proficient in Microsoft Office Programs (Word, Excel, PowerPoint, Etc.).
⏵ Excellent Communication skills, both written and verbal.NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job. The successful candidate will be expected to perform all functions from administrative processing to leading change initiatives.