Sales Operations Coordinator


Multiple Locations

0 year(s)

Job Description
Sales Operations Coordinator
Department: Sales/International
Location: Louisville, CO (HQ)

Introduction to careers at PEARL iZUMi:

At PEARL iZUMi, we all play an integral role in our mission to “Unlock the Power of Inspiration and Impact” in a supportive, fast-paced, productiveand inclusive work environment. This is why we exist, and all team members contribute in tangible and sometimes profound ways.We arecommittedto building a team that represents a variety of backgrounds, perspectives, and skills. The morediversewe are, the betterourwork will be.If you see value in “unlocking” this potential, then PEARL iZUMi could be the place for you. We are looking for passionate like-minded people who are fueled by an innate desire to work in an environment focused on team success. Whether your role is to create, to sell, or to support, careers at PEARL iZUMi give you an opportunity to make a difference.

We are also laser-focused on finding the right people who share our core values – Trust, Craft, Empathy, Impact, and Plus 1. Check out our website to see how PEARL iZUMi defines and captures these critical internal values. To be clear, we evaluate all candidates on their demonstrated commitment to these values.

Overview of role:

The primary focus of this position is to support the execution of order placement, tracking and customer communication for our International and Made to Order (MTO) businesses. This includes making key contributions to data validation, PO management, reporting, shipment approvals and invoicing.

Job Qualifications:

B.A./B.S. degree preferred
3+years in a field requiring business analytics
Knowledge of business reporting, purchase order creation, factory & customer communication
Strong mathematical, analytical and problem solving skills; including ability to think and plan strategically related to business execution
Attention to detail, ability to manage multiple levels of reporting
Familiar with Enterprise Resource Planning (ERP) systems
Proficient in Microsoft Excel and Adhoc report building
Familiar with purchase order placement, management, tracking and invoicing
General understanding of distribution center, customer and factory communication
Critical thinking, initiative and composure in a fast paced environment
Excellent written and verbal communication; Strong organizational skills

Essential Duties/Responsibilities:

1/ International Business Fulfillment:

Coordinate all receipting and invoicing tasks for our International business inclusive of factory direct shipments and sample ordersUtilize our ERP system (JDE) to receive the goods virtually into the PDS warehouse

Control the invoicing program to appropriately bill all customers for goods
Execute all credit and debit memos for distributors to account for order discrepancies, short shipments, shipment compensation (Air Vs Ocean) and costing adjustments
Validate pricing and costing needs across all purchase orders in addition to methods of shipment
Manage order communication between PEARL iZUMi and our distribution centers in regards to shipment window alignment, approval for picking and packing all goods and final confirmation that orders have been processed at the DCFacilitate order shipment needs for all distributor orders by sending approved order documents from the DC to the distributors with needed methods of shipment (ocean, air, DHL)

Review all factory documentsagainst tracking logs to make sure quantities align with original orders
Manage communication between factories and distributors for all direct to distributor shipmentsLeverage reporting functions to communicate order information through tracking logs (such as order delays)

Manage consolidation date updates via the Online Work In Progress

2/ International CS

Customer service focused role looking to improve ordering process and fill rate efficiencies
Coordinate order placement for all in-season orders shipping from our domestic warehouses
Own order adjustments driven by cancellation requests or backorders to support product availability
Create all purchase order template guidelines for future seasons, inclusive of shipment parameters, case pack needs, distributor pricing and factory information
Track and analyze order accuracy between the Initial Season Forecast and firm orders placed, make sure all placed order meet purchasing unit guidelines
Coordinate information flow between the accounts and internal departments to ensure high service levels and smooth execution of orders
Communicates with Supply Chain Team regarding inventory, product availability, projected order volumes, customer requirements, required labels, and shipments
Provides regular updates to the International Sales Manager of orders, product shortages, shipments and any other issues with these accounts
Collect account inventory and sell through rate

3/ Made to Order Business:

Support the Made to Order business through execution of all order placement, factory communication, shipment approvals as well as order receiving and invoicing
Maintenance of the MTO online Work In Progress master data file to support order tracking accuracy and facilitate factory comments if purchase order data needs updating
Troubleshoot any process issues with the capacity to improve efficiencies and procedures where possible
Lead the style set up process with key Supply Chain partner
Project Management tracking, Pipeline-Production-Invoiced (PPI) report updates
POSD management (vendor PO upload and customer sales order data upload into the proper systems)
Short and long term forecast management to factories
Factory shipment approvals

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job. The successful candidate will be expected to perform all functions from administrative processing to leading change initiatives.