Network Administrator IDepartment: IT
Location: Louisville, CO (HQ)
PEARL iZUMi is a part of Shimano North America which is a company offering the world’s sporting community with top labels and brands including Shimano, Pearl Izumi, G. Loomis, Power Pro and Innovative Textiles, Inc. (ITI). We are seeking a Network Administrator Ito join our Louisville CO teamand will have a primary focus of supporting PEARL iZUMi!
Introduction to careers at PEARL iZUMi:
At PEARL iZUMi, we all play an integral role in our mission to “Unlock the Power of Inspiration and Impact” in a supportive, fast-paced, productive and inclusive work environment. This is why we exist, and all team members contribute in tangible and sometimes profound ways. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more diverse we are, the better our work will be. If you see value in “unlocking” this potential, then PEARL iZUMi could be the place for you. We are looking for passionate like-minded people who are fueled by an innate desire to work in an environment focused on team success. Whether your role is to create, to sell, or to support, careers at PEARL iZUMi give you an opportunity to make a difference.
We are also laser-focused on finding the right people who share our core values – Trust, Craft, Empathy, Impact, and Plus 1. Check out our website to see how PEARL iZUMi defines and captures these critical internal values. To be clear, we evaluate all candidates on their demonstrated commitment to these values.
Overview of role:
Serves as first level technician in regards to software, desktop computers, notebooks and other network related hardware. Maintains computing environment by identifying network requirements; installing upgrades; monitoring network performance. Works closely with Level II and III Network Administrators.
Install, configure, monitor and maintain computers, printers, operating and application software, as necessary.
Provide A+ customer service to internal and external customers.
Provide end user support for any IT related issues.
Maintain and administer VoIP phone systems and call center applications.
Maintain backups (physical and cloud) and disaster recovery.
Create and maintain technical documentation.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, researching new technology and trends and complete any assigned training.
Provide on-call duty for after hours and weekend support of servers and operations.
Complete provided IT training as scheduled.
Provides the following support to Shimano North America companies:
Manage Active Directory to include: User account creation, modification, and deletion, Security groups, group policy, and audits.
Provide support and insight to Shimano North America IT staff.
Manage IT, IT ticket tracking and hardware.
May travel to other Shimano North America sites to provide on-site support.
Responsible for all site maintenance and I.T. related equipment.
Reports to Network Manager.
Other duties as assigned.
2-3 years’ experience.
Understanding of complex information and requirements.
Exceptional personal skills with the ability to explain complex systems in simple terms.
Solid understanding of Active Directory Group Policy.
Working knowledge of Security in Active Directory (SID, GUID, Permission etc.).
Proficient with Microsoft Office 2010/2013/2016 suite (Word, Excel, Outlook, PowerPoint, Access, Visio, Project).
Disaster recovery knowledge and the ability to perform data backups and restores.
Maintain all I.T. Equipment in a distribution facility.
Excellent organizational skills.
Strong decision making skills.
Exhibits excellent communication skills; written and oral.
Excellent customer service skills.
Strong documentation skills.
Must pass background check.
Bachelor’s degree in Computer Information Systems, Computer Science, or related field.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Shimano North America reserves the right to modify and changeresponsibilities and duties herein without notice.
Shimano North Americais an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, state, or local law.