Job Title: People and Culture Business Partner
Focus: Distribution Center
Reports to: Head of People and Culture, Reno
Location: Reno, NV
As a People and Culture Business Partner forthe Distribution Center, you will shape the experience and careers of 1,000+ employees in customer experience, our distribution center, global wholesale department, additional Reno-based functions, and populations of our remote workforce.As a keybusinesspartner,thispositionadvises and supports managers on strategic issues andassistsmanagerswith theimplementation ofhigh performing people and culture practices.It alsoworks tobuild and sustain trust and collaboration with employees at all levels and across Reno departments to inspire engagement and commitment to a thriving workplace.Critical practiceswhich this positionsupportare:organizational assessment and design,talent assessmentand succession planning,compensation, career guidance and performance management, and elevating and supportingPatagoniasJustice and Antiracismstrategy.
As acompanywhoseMissionis to Save Our Home Planet,thiswork will be deeply influential in shaping the employee experienceand culture.
What Youll Do
Understandhowour Reno business units workandengineer solutions for success in line with business goals.
Serve as a thought partner and trusted advisor for the leaders and managers in the areas you serve.
Provide guidance onorganization design,workforce,and succession planning.
Evolve our cultureusingongoing feedback loops(including the use of employee surveys) for employees and managers.
Frequently listen to employees and act on results.
Review and leverage metrics, dashboards, and data to manage the progress of People and Culture programs and initiatives.
Using strong coaching and conflict resolution skills to ensure all employee relations issues are managed objectively with confidentiality, equity, and fairness.
Meet regularly with employees who request guidance or coaching.
Serve as a balanced employee advocate.
Development andPerformance Management
Ensure clear professional development pipelines (formal and informal) and that all employees understand their path for growth and how to get to the next step.
Execute ongoing (e.g.annual, bi-annual) performance plan process that supports individual and group goal setting and individual performance tracking.
Ensure systems and communication that holds people accountable for performance.
Utilize performance management practices, as necessary, such that expectations and outcomes are clear for employees (coaching, counseling, career development, disciplinary actions).
Culture and Experience Management
Drive the experience for all employees and ensure behavior of leaders and colleagues fully aligns with culture.
Support and promote a culture in which each person can bring their whole self to work safely and as completely as possible, regardless of their identity.
Support a culture of ongoing and transparent feedback.
Leverage insights from surveys to prioritize actions to improve the experience.
Advocate for and serve as liaison on company-wide HRneeds
Partner with Enterprise learningand developmentteam to facilitate management,leadership, equity and inclusion,and compliancetraining.
Partner with Enterprise learningand developmentteam to deliver training;build and facilitate trainingas neededfor the unique needsof the businessesthey support.
Partner with Compensation team to ensure equitable pay in hiring, annual increases, incentives, and promotions. Work with Compensation toprovide transparent communication so all employees understand their compensation.
Justice and Antiracism
Ensure that managers are accountable forPatagoniasjustice and antiracism goals and expectations related to people and their teams.
Providecross-cultural coaching and support for leadership and employees.
Competently advisemanagerson topics such asbias and equitable people practices.
Policies and Procedures
Monitor and ensure compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
Provides HR policy guidance and interpretation.
Who you are:
Strategic: able to think big picture and drive work accordingly.
Leader: act as a thought leader, build trusted relationships, influence decisions and drive urgency on critical priorities.
Influential:able to communicate through complicated matters, builds trust easily and gets buy in from partners.
Strong Communicator: excellent communication and presentation skills.
Emotionally intelligent:high level of self-awareness, empathy, and interpersonal skills.
Inclusive:deeply experienced in collaborating with others across difference.
Passionate:cares deeply aboutpeople practicesand saving our home planet.
Self-reflective:Acknowledge own's experience and experiences of other.
Experience you bring:
8+ years inhuman resourcesexperiencesupporting warehouseteams, including remote and in-person environments.
Bilingual- Spanish and English fluency.
Proven ability to collaborate with business leaders to develop strategicand tacticalplans for organizational engineering, culture, and people developmentwithin warehouse, call center and remote worker environments.
Working knowledge of employment law, state and federal rules and regulations and their applications inwarehouse, call center and remote worker environments.
Experience indeveloping and facilitatingthe integration of justice and antiracism throughout organizational policies, practices, management, and culture.
Strong computer skills with experience in using HRIS systems, Excel, Word, Outlook.
Demonstrated emotional intelligence, humility, cultural competence, feedback skills, and the ability to sustain trusted relationships with a wide array of people.
The highest ethical standards and discretion.
Highly skilled communicator, speaker, and facilitator with experiencing training and coaching onmanagement skills, equity, feedback, and conflict resolution. Spanish fluency a plus.
Flexibility and experience working in a fast-paced, dynamic environment while exercising effective judgment in challenging situations and remaining calm under pressure.
Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility.
It is the responsibility of every employee to contribute to a positiveandequitablework environment through cooperative and professional interactions with co-workers,customers,and vendors.
Patagonia values a welcoming, respectful, and inclusive workplace. We provide equal employment opportunities to all applicants, period. Patagonia does not favor or discriminate against any applicant or employee based on any p