Merchandise Processor

Patagonia, Inc.

Multiple Locations


0 year(s)
Full-Time
N/A


Job Description
Role: Swing Shift Merchandise Processor - 6 Month Fixed Term
Team: Swing Shift Shipping
Scope: Individual Contributor
Years of Experience: N/A
Location: Reno, NV


As a Merchandise Processor, you will perform multiple tasks and processes associated with the order fulfillment operations of the Patagonia Reno Service Center. This role is cross-functional, in this role you will pick, induct, pack and ship Patagonia merchandise. Your role is critical to the success of Patagonia and Patagonia meeting its mission to save our home planet.

What Youll Do
Picking: the picking of merchandise for the four divisions of Patagonia; Mail Order, Retail, Wholesale and International. Matching pick label information with item hang tag info. Making sure pick items are placed on conveyor belts at appropriate times.

Induction: placing picked merchandise onto the tilt tray sorter to be delivered and sorted to one of the pack stations. Ongoing and consistent communication with the picking and packing departments on progress of wave induction.

Packing: the packing of outbound orders for each division of Patagonia. Packing product for each customer requires attention to detail, accuracy and critical thinking to make sure each carton is packed to the customers/dealers requirements. Other responsibilities include changing shipping methods when necessary, gift bagging for Mail Order customers, tagging and/or de-tagging of merchandise as well as general housekeeping and stocking.

Error Table: Resolving problem orders in packing. Working in conjunction with the Packing Supervisor and Inventory Control to resolve any problem orders in a timely manner.

Shipping: the shipping of outbound orders. This includes but is not limited to palletizing, wrapping, staging, and/or loading orders into appropriate shipping areas/trailers. Additional responsibilities include shipping miscellaneous packages (e.g. returns) and the delivery of store pickup orders. The Shipper(s) will also be responsible for ensuring that all orders packed that day, are also shipped. Other responsibilities include the loading of all outbound carriers and trailers, as well as general housekeeping.

Value Added Service (VAS): Hanging and stickering various products for dealers that require these services.


Who You Are
Passionate - Deeply passionate and committed to saving our home planet. Passionate about learning and developing new skills.

Adaptable skilled at dealing with ambiguity and flexible in a changing work environment

Resilient comfortable and confident through busy and stressful shipping seasons

Detail oriented- pays attention to all details of a project and process.

Encouraging able to bring a positive attitude and demeanor to work everyday

Team Player- enjoys working with others in a team-oriented approach

Inclusive- acknowledges owns experience and experience of others. Adjusts behaviors when needed to create an inclusive workplace.


Experience You Bring
Previous warehouse experience is helpful, but not required

PC computer skills, Microsoft Word and Excel experience is a plus.

Excellent communication skills; written, verbal and non-verbal

Proven experience working with groups across difference in respectful and equitable ways.


Physical Requirements
Bending, lifting, climbing, walking and standing for prolonged periods of time.

Ability to safely lift and carry up to 70 lbs, at times above shoulder height.

Must follow all warehouse safety requirements.


Hours of Operation
Sunday to Thursday, 3:00 pm to 11:30 pm or 4:00 pm to 12:30 AM

Must be willing to work other days of the week if necessary.

Extended hours occur during holidays and peak season.


Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.