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San Diego, CA

Full-time | Customer Service, Operations, Production, Production - Apparel, Retail

About the job

JOB TITLE: Project Manager
Summary: Reporting to Supervisors and Account Managers, this individual will work within a team environment to manage all aspects of the order process from conception to completion in a time sensitive environment.
Essential Job Duties & Responsibilities
• Ensure from time of receipt to delivery, that all aspects of order are completed in a timely manner by coordinating and following up with other departments
• Responsible for order entry, item set-up, and all requests pertaining to the order
• Concise and professional communications with inside teams and outside contractors, accurate tracking and reporting of work order status, and making sure orders ship without chargebacks and/or expense off-sets on time
• Regular review of vendor manuals and communication with sales rep to clarify any potential issues
• Know intimately and keep up-to-date with customer compliance requirements
• Keep up-to-date with all licensor requirements and changes
• Proactive approach to work, taking ownership of tasks, moving forward as appropriate to meet deadlines and objectives
• Research and resolve chargebacks and prevent future occurrences
• Other duties to be assigned as needed
• Responsibilities are wide ranging, as we all work and train together so we can fill in as back-up when needed


Competencies:
Our Project Manager must thrive in a fast-paced, time-sensitive environment and work well under stress. This individual needs to have good people skills and work well independently and within a team environment to complete work orders. Excellent communication skills (oral and written) with the ability to develop relationships across departments, at all levels. Must have ability to read and interpret documents including process, procedure, and vendor manuals.
Ideal candidate will have strong organization and analytical skills—including keen attention to detail, time management, persistency, and effective follow-up skills.
We are looking for someone with a high desire for continued career growth within our company.

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1501 Lincoln Blvd.#1014 Venice, CA. 90291