Date Posted: 1/4/2018

Operations Manager


  • Mad Engine LLC dba NEFF / LRG
  • United States
  • California
  • Irvine, CA
  • 5 year(s)
  • Full-Time
  • Not Available
Job Description

Mad Engine Brands LLC dba NEFF & LRG are in search of a multi-talented Operations Manager to join the team in Irvine, CA.

This Operations Manager will oversee the Warehouse and the internal Customer Service team, while working directly with our Digital Director to support both E-commerce platforms.

Essential Job Duties & Responsibilities //
• Main point of contact for Full Circle operating system
• Provides Executive Reports (sales, inventory, GP, trend analysis) in Full Circle
• Complete administration/maintenance of Full Circle
• Train new and current users on Full Circle
• Oversee warehouse operations; reviewing workload and labor needs
• Coordinate and oversee shipping and receiving with the Warehouse/3PL/Contractors, ensuring necessary documentation is provided
• Provide inventory/order reports to the sales team as needed
• Manage the Customer Service team, ensuring the team is properly trained and knowledgeable
• Review and monitor the open order file
• Communicate with Sales and Production on issues with delivery of orders
• Research chargebacks and provides dispute details, suggesting and implementing processes to eliminate the chargebacks
• Review inventory and releases to ATS as needed
• Compare committed orders to inventory, altering sales when commitment is not met
• Oversee operational process in Canada, ensuring all system and operational guidelines/requirements are met
• Implement new processes to promote accuracy, reduce overhead and order processing time across departments

Job Requirements

Job Requirements //
• At least 5 years of extensive experience with Full Circle
• Must have experience with warehouse operations and experience in global distribution
• Experience managing a Customer Service team
• Administrative management experience, including building maintenance and repair, along with scheduling necessary permits and certificates
• Experience working as a conduit for multiple departments: production, customer service, logistics, distribution
• Extensive experience with inventory management
• Must be a solution based person with the ability to multi-task and manage people effectively

To apply, please submit your cover letter and resume through Malakye.

Perks

Date Posted: 1/4/2018

Operations Manager


  • Mad Engine LLC dba NEFF / LRG
  • United States
  • California
  • Irvine, CA
  • 5 year(s)
  • Full-Time
  • Not Available