Retail Associate - Logo, Ski & Board

Aspen, Snowmass Village, Basalt Colorado
Required Experience: 0 year(s)
Employment Type: Part-Time
Salary Range: Not available
Posted 13 days ago
Job Description
The Retail Associate will assist customers and ensure they have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories. It is the Retail Associate’s responsibility to provide exceptional customer service and make a life-long customer, not just a sale.

• Greets customers promptly and determines needs quickly
• Develops solutions for customers by listening to their needs and recommending the appropriate products. Builds customer confidence and helps make selections; offering suggestions and recommendations for ski, snowboard and general winter sports merchandise
• Possesses detailed knowledge of product benefits and features
• Demonstrates product uses and operation and provides details about merchandise specifications, maintenance, care, delivery, and warranties
• Answers questions about merchandise, the store, Aspen Skiing Company products and services and the resort
• Keeps clientele informed by notifying them of sales and future merchandise of potential interest
• Documents sale by creating or updating customer profile records
• Utilizes the company’s POS system to process discounts and payments, administer exchanges and returns, provide change and receipts
• Wraps or bags merchandise for customers
• Obtains merchandise requested by customer or receives merchandise selected by customer
• Counts and balances tills
• Maintains a clean work environment through folding merchandise on the retail floor and stockrooms. Cleans dressing rooms of hangers and tags, and puts merchandise back in proper place after each use of the dressing room
• Collaborates with other team members to keep the sales floor area clean and organized at all times
• Cleans shelves, counters, fixtures or tables
• Stocks shelves, counters, fixtures or tables with merchandise
• Assists in maintaining the back stock room
• Helps with opening and closing cleaning duties
• Identifies and monitors security issues and notifies management. Helps prevent loss and theft of cash and inventory

This position is paid via commission and hourly salary.
Job Requirements
• Knowledge of United States currency required
• Computer proficiency required
• Written and speaking fluency in English required
• High School diploma or equivalent preferred, but not required
• Previous customer service or retail sales experience preferred, but not required
• Bi-lingual language skills (Spanish, Portuguese, French or others) preferred
• For Alpine stores:
o Prior retail selling experience and product knowledge of skis, boots, bindings and other ski hard goods equipment preferred
o Boot fitting experience a plus
• For D&E stores:
o Prior retail selling experience and product knowledge of snowboards, boots, bindings and other snowboard hard goods equipment preferred
Work in one of the most beautiful places on earth, Aspen Colorado, home of XGames and other world class sporting events. Aspen Skiing Company has one of the biggest & best brands in the ski industry.