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Park City, VT

Full-time | Operations

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! Park City, UT, USA! Full Time Comprehensive Benefits Package Offering Email Me Similar Jobs Email Me This Job As Mobile Applications Sr. Program Manager, your mission will be to collaborate with key stakeholders across Product, Marketing and Digital teams to drive Skullcandy's App vision, strategy, and program. You will bring internal and external people and teams together to deliver a best in class mobile Applications (Android & iOS) that meet Skullcandy business goals and consumer needs within scope, budget, schedule, and quality expectations. Skullcandy's Mobile Applications Senior Program Manager is strategic, adaptable, team-oriented and excels in managing multiple, ongoing projects with varied size and complexity. You thrive in a fast-paced environment and successfully build projects from the ground up, thinking big and executing at a tactical level. You are excited to drive and deliver the Skullcandy App to consumers across new products, features, functionality and through cycles of product additions and releases. You own and manage development plans, schedules, budget, roadmaps, App releases and integrations to Skullcandy owned channels. You manage priorities, generate clear plans to meet milestones and product commitments, and align and communicate with stakeholders. You are a humbly confident leader, exceptionally organized, understand technology, and have the communication skills to match. RESPONSIBILITIES: ! Collaborate with executive stakeholders on Skullcandy App strategy and vision. Define yearly and quarterly program goals. ! Develop the App program scope, plan, and schedule. Oversee, report and manage all program work with stakeholder alignment. ! Facilitate execution of the App roadmap and schedule across resources including Product Managers, Engineers, Designers, Factories, Partners and Skullcandy Marketing, Digital, Service, IT teams. Leverage deep understanding of product roadmap, product features, technology, and requirements. ! Lead program communications with Executives, sponsors, stakeholders, and team members. Provide frequent and transparent communication regarding project health, issues and risks. ! Run multiple technical App projects concurrently, reconcile interdependencies amongst them, provide strategic guidance across projects, and facilitate communication among project cross-functional teams. ! Manage potential large-scale change requests throughout the program lifecycle and prioritize program/project tasks to achieve scope. ! Leverage professional experience utilizing program/project management tools for scheduling, risk, and task tracking (Smartsheets, Execl, etc) as well as content and engineering tracking systems (Jira, GitHub, Confluence, Sharepoint, etc) as needed. ! Generate and socialize App design/UXUI mocks with internal and external design resources. ! Responsible for App team resourcing to meet program objectives. ! Responsible for App budget including budget proposals, budget tracking, cost savings management, and third party service and partner invoicing. ! Manage 1+ direct report(s), including App Project Coordinator, to deliver the program across day-to-day management. ! Responsible for Android and iOS app store management, release process and testing group setups and distributions. ! Drive App development and release cycles. Lead internal sprint planning, backlog grooming, and create/assign user stories for technical team members. ! Support Product team with Apple MFI certification process. ! Oversee mobile App development with external and internal team resources; provide brand and product feature requirements and specification documentation. Manage external App software, development, and technology partners in support of the App program. ! Drive mobile App testing rounds with support of the App Project Coordinator. Write technical test and user acceptance criteria, engage testers, run testing sessions, collect and implement feedback. Ensure project Quality assurance/user acceptance testing with internal and external partners to meet business standards. ! Provide strategic and tactical guidance to ensure ongoing engagement and responses to iOS and Android Skullcandy Mobile Application consumer reviews, and maintain a strong working relationship with Customer Service teams in support of the App. ! Leverage understanding of analytics tools (such as Firebase) to generate and socialize App analytics and reports. Perform App usage and consumer behavioral analysis to improve guide usability and feature enhancements. ! Perform competitor analysis to keep Skullcandy's Mobile Applications relevant and in line with or above competitor experiences. QUALIFICATIONS ! 5-7 years previous Project Management experience ! 3+ years' previous Product Management experience preferred ! Bachelor's degree, Proficiency with Smartsheets, Jira/GitHub, Microsoft Office Suite applications ! Comfortable operating in highly technical product firmware and software realms, familiarity with Apple MFI certification process preferred ! Demonstrated excellent verbal and written communication skills, strong character to lead, excellent teamwork and interpersonal skills ! Comfortable advocating for program needs with business Executives and working with C-suite members to meet program objectives ! Strong attention to detail and critical thinking skills, excels in a fast paced environment, demonstrates confidence in making instinctual decisions ! Ability to articulate business needs cross-departmentally and amidst friction to both technical and non-technical audiences ! Emotional intelligence, ability to build mutually beneficial relationships ! Proven aptitude for learning and desire for success ! Passion for delivering best in class product and software experiences BENEFITS: ! Competitive Compensation Based on Experience ! Unlimited PTO ! Flexible Work Hours ! 401K Matching ! Powder Days and Half Day Fridays ! Affordable Health Benefits ! Product Discounts ! Ski Pass Reimbursement ! Gym Membership Reimbursement Skullcandy https://skullcandy.applicantpro.com
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