Under Armour:
Sr. Lead, HR Operations- Global Retail Job in Baltimore, VT
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Baltimore, VT
Full-time | Human Resources
About the job
Under Armour is all about performance. Because what we make empowers athletes in every form to push themselves, to turn good into great, and to stay hungry for whatever comes next. And this is exactly what we expect from each other.
Working with us means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, we build teams where everyone is an MVP. And together we tackle every challenge head on. Because we work to push the gear, the game, and ourselves farther.
We’re looking for people who do more than good work. We’re looking for the Best in Every Game.
Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.The world's hungriest athletes live by a code, a pledge to themselves and everyone else: Protect This House... I Will. Our goal is to Build A Great Team! Will YOU…Protect This House?!
SUMMARY:
The Seior Lead, HR Operations supporting Global Retail will be responsible for a portfolio of moderate to complex HR projects where operations, process and technology enablement knowledge is required. This role will partner closely with the Sr. Director Global HR Operations and COEs to consult, develop and/or implement solutions which solve business problems across our Global Retail Field organization.
DUTIES & RESPONSIBILITIES:
•Partner with the COEs and Global Retail leadership to establish consistent retail HR operational standards and processes across all regions
•Assist with the roll out of new HR initiatives and projects for retail including but not limited to compensation strategy, talent acquisition strategy, performance management, talent management, and career development
•Develop and conduct qualitative and quantitative analyses (using internal data, external benchmarks and interviews), and using the findings to develop pragmatic, forward-looking recommendations.
•Partner with the Global Store Ops team to assist in scaling HR tools and resources to our global stores.
•Assists in maintaining and updating the Global HR Playbook and Retail Teammate Handbook supplements and addendums
•Monitor trends in the competitive market and ensure programs continue to align with best practices and support the attraction, motivation and retention of our teammates.
•Visit stores to participate in store audits and provide recommendations to resolve HR operational challenges.
•Respond to requests and participate in HR projects to improve overall efficiencies and best practices.
•Develops and maintains relationships with key stakeholders leaders (i.e.: HR COE’s, Global Store Operations, etc.)
•Other duties as assigned.
QUALIFICATIONS
•5+ years of progressively responsible experience in retail human resource management, especially in performance management, employee relations, and coaching with a Sales or Field Operations group
•Experience working in a global organization, some experience with a start-up environment preferred
•Strategic, critical thinker who isn’t afraid to get into the weeds; real passion for problem solving
•Ability to build effective work relationships at all levels of the organization, influence behavior, and manage change
•Excellent written and verbal communication and presentation skills
•High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
EDUCATION AND EXPERIENCE:
•BA/BS Bachelor's Degree
•5+ years of retail HR experience
•Ability to travel as required (25%)
•Proficiency in Microsoft Office Suite
•Experience working with and influencing senior leaders
•Proficiency at leading large working groups across a matrix environment
•Excellent written and verbal communication skills including the ability to identify key message points
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Working with us means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, we build teams where everyone is an MVP. And together we tackle every challenge head on. Because we work to push the gear, the game, and ourselves farther.
We’re looking for people who do more than good work. We’re looking for the Best in Every Game.
Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.The world's hungriest athletes live by a code, a pledge to themselves and everyone else: Protect This House... I Will. Our goal is to Build A Great Team! Will YOU…Protect This House?!
SUMMARY:
The Seior Lead, HR Operations supporting Global Retail will be responsible for a portfolio of moderate to complex HR projects where operations, process and technology enablement knowledge is required. This role will partner closely with the Sr. Director Global HR Operations and COEs to consult, develop and/or implement solutions which solve business problems across our Global Retail Field organization.
DUTIES & RESPONSIBILITIES:
•Partner with the COEs and Global Retail leadership to establish consistent retail HR operational standards and processes across all regions
•Assist with the roll out of new HR initiatives and projects for retail including but not limited to compensation strategy, talent acquisition strategy, performance management, talent management, and career development
•Develop and conduct qualitative and quantitative analyses (using internal data, external benchmarks and interviews), and using the findings to develop pragmatic, forward-looking recommendations.
•Partner with the Global Store Ops team to assist in scaling HR tools and resources to our global stores.
•Assists in maintaining and updating the Global HR Playbook and Retail Teammate Handbook supplements and addendums
•Monitor trends in the competitive market and ensure programs continue to align with best practices and support the attraction, motivation and retention of our teammates.
•Visit stores to participate in store audits and provide recommendations to resolve HR operational challenges.
•Respond to requests and participate in HR projects to improve overall efficiencies and best practices.
•Develops and maintains relationships with key stakeholders leaders (i.e.: HR COE’s, Global Store Operations, etc.)
•Other duties as assigned.
QUALIFICATIONS
•5+ years of progressively responsible experience in retail human resource management, especially in performance management, employee relations, and coaching with a Sales or Field Operations group
•Experience working in a global organization, some experience with a start-up environment preferred
•Strategic, critical thinker who isn’t afraid to get into the weeds; real passion for problem solving
•Ability to build effective work relationships at all levels of the organization, influence behavior, and manage change
•Excellent written and verbal communication and presentation skills
•High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
EDUCATION AND EXPERIENCE:
•BA/BS Bachelor's Degree
•5+ years of retail HR experience
•Ability to travel as required (25%)
•Proficiency in Microsoft Office Suite
•Experience working with and influencing senior leaders
•Proficiency at leading large working groups across a matrix environment
•Excellent written and verbal communication skills including the ability to identify key message points
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.