Recruiting Specialist - Contact Center

Multiple Locations
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 5 days ago
Job Description
Under Armour is all about performance. Because what we make empowers athletes in every form to push themselves, to turn good into great, and to stay hungry for whatever comes next. And this is exactly what we expect from each other.
Working with us means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, we build teams where everyone is an MVP. And together we tackle every challenge head on. Because we work to push the gear, the game, and ourselves farther.
We’re looking for people who do more than good work. We’re looking for the Best in Every Game.
Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.The world's hungriest athletes live by a code, a pledge to themselves and everyone else: Protect This House... I Will.  Our goal is to Build A Great Team!  Will YOU…Protect This House?!
SUMMARY:
Recruiting is a key component to the success of Under Armour. The Recruiter is responsible for identifying internal and external candidates for assigned roles and driving recruiting strategy at the early career through university levels.
In this role, you’ll develop and implement recruiting plans and programs to fuel the talent engine from university-level and a variety of emerging talent roles. You’ll recruit and hire Under Armour’sfuture leaders.
Teamwork is key, we rise or fall as a team. As a Recruiter, you will be expected to partner with Talent Acquisition Team to support the recruitment strategy for specific roles end to end, provide assistance to Senior Recruiters, partner with your coordinators to provide a top notch candidate experience, work with Talent Acquisition Program Management Offices to execute UA’s broader talent strategy and maintain a strong working relationship with your HRBPs, Finance and Business leaders.
Competition for great talent is fierce, so being resourceful, organized, and able to think creatively is critical. Our candidates are our customers, so upholding a fantastic candidate experience should be important to you while also ensuring you are driving urgency and results in your recruiting efforts.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Manage full life cycle recruiting process of exempt and non-exempt teammates from specification, candidate screening, scheduling, interviews, decisions and offers, ensuring a smooth process for candidates and new hires throughout the recruiting process.
Lead the sourcing, recruiting, and interviewing efforts to support high-volume hiring during peak seasonal periods for organizations like the e-commerce contact center and other teams.
Organize and execute hiring events and interview days to facilitate structured interviews.
Partner with HRBP team, hiring partners, and leaders on workforce planning, staffing needs, internal mobility and teammate career development.
Partner with, educate and consult with hiring managers on recruiting process, strategy and expectations.
Develop and maintain a network of professional contacts to help identify, source and engage industry leaders in building qualified talent pipelines.
Utilize proactive, creative and cost-effective recruitment methods to attract and source candidates including leveraging online recruiting resources, in-house ATS and driving internal teammate referrals.
Leverage Program Offices to build comprehensive hiring strategies including Employment Branding, College Recruiting, Executive, Global Mobility and Contingent Workforce Management.
Ensure that the hiring process and hiring managers comply with Under Armour policies and procedures and with employment laws and regulations.
Review resumes and credentials for appropriate skills and experience based on position requirements.
Prepare candidates and set expectations appropriately for interviews by providing detailed information on the company, business unit they’re interviewing with and job description details.
Maintain positive relationships with applicants through entire recruitment process to ensure a high quality candidate experience on behalf of Under Armour.
Organize and act upon post-interview feedback to drive hiring decisions and provide appropriate and timely follow up to candidates.
Where appropriate, perform detailed reference checking on selected candidates and review results with hiring leaders.
Maintain records on company-wide recruiting activities. Utilize an automated applicant tracking system in compliance with staffing requirements to support the recruitment process
QUALIFICATIONS:
Bachelor’s Degree and 1-3 years of full-lifecycle Corporate, University, High Volume Recruiting or equivalent professional
Excellent organizational, interpersonal and communications skills.
Strong attention to detail.
Demonstrated ability to perform full-life cycle recruiting on variety of different types of roles, managing a high volume of open roles and competing priorities.
Ability to partner with and influence Hiring Managers and HR Business Partners as a talent advisor.
Highly competent with candidate sourcing tools, applicant tracking systems and ability to quickly learn and adopt new technology as required.
Proven ability to source, engage and close passive candidates on niche roles.
Ability to deliver high-energy presentations internally and externally to audiences ranging from undergraduate college students to senior executives.
Knowledge of recruiting metrics, assessment tools and techniques, and the ability to use data to tell a story about results and impact.
Think strategically about building candidate pipelines through engagement, sourcing, and programs with community partners.
Experience in a high growth, fast-paced environment.
Experience working with current best practices and familiarity with industry trends in functional areas.
Successful track record of building and maintaining relationships with candidates, peers, community partners and leaders.
Strong talent assessment skills.
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.