Under Armour is all about performance. Because what we make empowers athletes in every form to push themselves, to turn good into great, and to stay hungry for whatever comes next. And this is exactly what we expect from each other.
Working with us means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, we build teams where everyone is an MVP. And together we tackle every challenge head on. Because we work to push the gear, the game, and ourselves farther.
We’re looking for people who do more than good work.
We’re looking for the Best in Every Game.
Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.
That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.
The world's hungriest athletes live by a code, a pledge to themselves and everyone else: Protect This House... I Will. Our goal is to Build A Great Team! Will YOU…Protect This House?!
Lead of Investigations, Under Armour Protect (UAP) leads a team of investigators, analysts and technical system experts to aggressively investigate and proactively protect global corporate and retail businesses from theft, fraud, safety, security and policy violations.
Ability to attract, hire and lead a talented UAP Team that delivers excellent customer service by providing proactive investigations and aggressively pursuing all acts of theft and fraud.
Lead and develop a best in class investigation team that is the company wide central intelligence gathering resource.
Conduct interviews on teammates that are involved in theft, fraud and violations of company policy and procedure.
Maintain effective partnerships with corporate, retail, supply chain and key executives to ensure needs are being met with protection of the brand while minimizing exposure to loss.
Develop strong partnerships and a network of resources with local and federal law enforcement to facilitate investigations related to the theft of Under Armour property, resources, or other crimes causing injury to our teammates or consumers.
Participate in the exchange of appropriate data with federal, state, and local law enforcement officials, and be aware of relevant information regarding crime trends, best practices, and changes/additions to relevant criminal statutes
Follow and communicate best practices regarding industry standards for theft and fraud detection primarily focused on Retail and Corporate operations.
Develop investigative protocols that are reviewed on a regular basis to ensure strict adherence that protects the brand from legal liability.
Proactively maintain and consistently review the Exception Reporting System (ASPECT preferred) for effective case closures and new trends related to theft and fraud identification while seeking out additional system capabilities and training that will support the investigative team in their daily responsibilities.
Maintain and consistently review the Case Management System (APIS preferred) for effective incident, investigation and case management, trend analysis and proactive reporting to ensure system performance and data integrity.
Develop strong partnerships and a network of resources with local and federal law enforcement to gain proactive intelligence on crime trends.
Support HR (Employee Relations) as needed with investigations regarding ethics or P&P violations.
Support Internal Audit & Compliance as needed with investigations.
Conduct analysis of shortage results and implement solutions for shrink reduction
Develop and maintain good working relationships throughout the business.
Other duties as assigned.
What do you need?
GET IT DONE – ACCOUNTABILITY Takes responsibility and ownership for own tasks, decisions and outcomes. Deliver consistent results and hits deadlines within the scope of the role.
FIND A BETTER WAY – CREATIVITY & INNOVATION Demonstrates curiosity by asking questions about current practices and suggesting potential changes. Generates new ideas in team settings.
WIN TOGETHER – COLLABORATION Acknowledges own role and how it contributes to the common goals of the team. Builds trusting relationships with teammates and works with others in alignment with team goals.
THINK GLOBALLY – GLOBAL PERSPECTIVE Demonstrates understanding of local cultural practices. Displays interest in and appreciation for global perspectives. May apply cultural understanding to support other teammates in global business interactions.
MAKE THE RIGHT CALL – INTEGRITY AND ETHICS Acts in alignment with UA values and principles, encouraging other Teammates to do the same.
Bachelor’s degree (preferred) and minimum of 5-7 years’ experience leading complex investigations for a Retail Asset Protection or Loss Prevention Department. A strong foundation in exception reporting (ASPECT preferred) and case management (APIS preferred). Proven experience in conducting dishonest teammate interviews with basic and advanced interviewing techniques (Wicklander –Zulawski preferred). Ability to influence leadership on best practices for minimizing loss due to theft, fraud, intentional acts of harm and exposure to criminal acts.
Ability to read, analyze, and interpret general financial statements, investigative reports, technical procedures, and policy and procedure. Ability to write accurate and factual reports and communicate through concise business correspondence to all levels of the organization and company. Ability to effectively present information and respond to questions from various departments/businesses. Must be able to maintain strict confidentiality when conducting investigations
Must be able to develop and maintain positive working relationships with management and assigned business partners while leading projects. Ability to prepare and deliver well-written investigative reports, and verbal presentations addressing critical risks and sensitive information to management.
Technology: Expertise with CCTV systems (GENETEC, Indigo & Exacqvision preferred)
10% overnight travel required
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.