Business Analyst, Omnichannel

Multiple Locations
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 4 days ago
CEO Pledge

As a Business Analyst, you act as the conduit between IS and multiple business teams and you support Arc’teryx in the implementation of its omnichannel strategy. You assist with our configuration and integration projects by elicitating and analyzing requirements, liaising between business and technical resources, and documenting business processes or systems and their integration. Not only are you are a critical thinker who enjoys diving into the details and seeking to understand the “hows” and “whys”—but you have an innate curiosity and creativity which drives you in all of your interactions!Key responsibilities and accountabilities:
⏵ You gather requirements using effective business analysis techniques 
⏵ You create understandable visual representations to communicate complex concepts and models for various target audiences 
⏵ You translate business requirements into detailed and actionable specifications 
⏵ Your exceptional ability to collaborate and contribute as a team player is demonstrated in the strong, positive relationships you build within IS and with business teams 
⏵ You document detailed user stories, process flows, system flows, and acceptance criteria that will be used for business process review, systems architecture, and quality assurance 
⏵ You identify and document business process changes and improvements 
⏵ You facilitate and manage stakeholder engagement 
⏵ You maintain process and systems documentation as business and systems evolve 
⏵ You compile project scope, activities, and expenditures of projects deemed to be eligible for submission to funding programs (SR&ED, IRAP, NRC, MITACS, etc.) 
⏵ You assist the IS leadership team with other tasks and projects as requiredAdditional experience, education and/or skills required:
⏵ You have 3+ years of experience as a Business Analyst, ideally working on projects in the digital and omnichannel spheres 
⏵ You have a post-secondary degree in a relevant field 
⏵ You have a solid understanding of data models (ERDs) 
⏵ You have experience with working in an Agile methodology 
⏵ You have excellent interpersonal skills and the ability to communicate with all levels of stakeholders to be able to explain, articulate, and document concepts, business processes, systems and business requirements efficiently 
⏵ You have strong organization and prioritization skills while managing multiple, competing priorities, and tight deadlines 
⏵ You possess a high level of analytical and critical thinking with strong troubleshooting skills 
⏵ You are proactive in identifying the root cause of issues and developing solutions 
⏵ You remain highly flexible and adaptable when faced with ambiguity 
⏵ You are able to balance autonomy and collaboration 
⏵ You inspire breakthrough thinking and continuous improvement 
⏵ You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right 
⏵ Your passion for your work is paralleled by your passion for getting outside and living it 
⏵ You must be able to quickly absorb new and different types of information, modify and adapt existing knowledge, and work in a changing and evolving environment, to ensure successful project deliveryAssets:
⏵ Experience with working in the (Outdoor) Apparel industry 
⏵ Experience with different technologies and application integrations usingservice layers 
⏵ Experience as a Product Owner 
⏵ Experience using JIRA 
⏵ You have experience with SAP S4 Hana 
⏵ Interest or involvement in activities that we make products forApply for this job