Seasonal- Part-time Product Guide

Arc'teryx Equipment Inc.

Multiple Locations

0 year(s)

Job Description
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: ·         Provide a superior level of prompt, efficient and courteous customer service.·         Ability to learn detail about multiple brands and apply knowledge to assist customers.·         Provide accurate information on products, educate customers on products and offer product suggestions.·         Ability to quickly resolve customer questions and complaints and to listen, interact and follow-up with customers.·         Accurately process payments by totaling purchases; processing cash, checks and credit cards; correctly operate POS system.·         Perform functions of opening or closing store following procedures.·         Maintain store and product layout, provide suggestions for merchandising.·         Perform all regular cleaning activities and other tasks that are included on job assignments.·         Contribute to team efforts and attend all mandatory training meetings and PK sessions·         Attend all scheduled store promotions and events at various locations outside of the store·         Sell using the Amer Retail selling system·         Maintain store stock levels and take responsibility for inventory control.·         Take responsibility for product re-order when necessary.·         Perform physical inventory and follow inventory procedures.·         Manage multi-line phone system with Amer greeting standards.·         Receive and direct visitors ·         Manage incoming and outgoing postal mail and packages.Computer skills required including Microsoft Office.Must be able to work traditional retail hours, including some holidays.Outstanding oral and written communication skills.Minimum one (1) year in Outdoor industry related retail preferred. Strong transactional customer service skills are preferred.• • The duration of the Product Guide – Seasonal position is typically from November – January, but may vary depending on the individual store need.Apply for this job