Customer Finance Global Business Support Analyst

Nike, Inc.

Guadalajara, Jalisco, Mexico


0 year(s)
Full-Time
N/A


Job Description
WHO ARE WE LOOKING FOR?

We are looking for a full-time Customer Finance Global Process Support Analyst who can maintain standards based on local requirements as set up in the billing manual, safeguard that all billing documents are and stay legally compliant, monitor that systems and processes meet the requirements and improve the billing process via root cause analysis and communication with those involved. Furthermore, given the department's central position in the supply chain, you will be constantly involved in numerous projects across the organization.

WHAT WILL YOU WORK ON?

GLOBALSTORE: 20%

- Create weekly settlement files for Mexico and Europe to receive payments.

- Perform weekly clearings of payment for Mexico.

- Regular checks of the AR aging of all eShopWorld sold-to’s to manage AR balance and write on/off items if needed (Mexico).

- Attend weekly calls between eShopWorld and Nike to update on and fix ongoing issues.

- Monthly processing and creation of credit and debit notes for contractual agreed items.

- Be the point of contact for EMEA and Mexico.

- Process ad-hoc requests and fix ad-hoc issues.

- Find ways to improve the collection and crediting process for Nike and eShopWorld. Work closely with Nike EMEA, Singapore, Mexico Tech and eShopWorld team to realize changes and improvements.

AIRMI: 40%

- Send invoices to AIRMI Partners.

- Collect payments from AIRMI Partners.

- Apply incoming payments from AIRMI Partners.

- Maintain Credit Master data for AIRMI Partners.

- Update payment terms for AIRMI Partners.

BANKING: 40%

- Partner with the banks and Nike/Converse technology to resolve issues with Lockbox for all countries around the world.

- Download daily bank reports from North America Bank of America.

- Get and post daily balances from JBA for North America.

- Monitor North America online payments including charge backs in Stripe.

- Monitor G/L accounts to ensure zero balance.

WHO WILL YOU WORK WITH?

You will report to the Global Customer Finance Process Excellence Director and work with Customer Finance, Billing, Controlling, Tax, Marketplace Operations, Logistics, Sales, AirMI, Technology, Banks and external Partners.