Nike, Inc.:
Lead - Digital (Senior Store Associate) - Nike UNITE IMM, Singapore Job in Singapore, Singapore, Singapore, VT
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Singapore, Singapore, Singapore, VT
Full-time | Retail
About the job
As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.
Core Accountabilities
* Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
* Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
* Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
* Seek ongoing training and education to further develop expertise
* Assist Managers in conducting formal onboarding and training programs for associates
* Assist with loss prevention efforts by providing proactive customer service
* Assist in coordinating work of other associates (but not a formal supervisor)
* May have keyholder responsibilities
Core Accountabilities
* Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
* Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
* Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
* Seek ongoing training and education to further develop expertise
* Assist Managers in conducting formal onboarding and training programs for associates
* Assist with loss prevention efforts by providing proactive customer service
* Assist in coordinating work of other associates (but not a formal supervisor)
* May have keyholder responsibilities