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Montreal, Quebec, Canada, VT

Full-time | Retail

About the job

Are you looking for an opportunity to work and build a strong career with one of the coolest brands in the world?

We at NIKE Canada are currently looking for an exceptionally talented HEAD COACH (Store General Manager) for our Nike Store in Marche Central Montreal, QC.

This position reports to our Retail District Director for Canada East district.

Marche Central Montreal Mall Website: [1] Accueil | Marché Central (marchecentral.com)

About Us:

Nike, Inc is one of the most recognized and leading brands in the world. We are the world’s leading innovator in athletic footwear, apparel, equipment, and accessories.

Along the way, Nike has established a strong Brand Portfolio with several wholly-owned subsidiaries including CONVERSE, JORDAN BRAND and NIKE GOLF. Nike’s world headquarters is located in the United States near Beaverton, Oregon, a suburb of Portland. Nike operates all around the globe employing more than 72,000+ people across six continents.

Head Coach:

The future of Nike has never looked better. Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. In order to stay at the top of our game, we’re always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life!

As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that’s among the best around, we’re pretty confident you’re going to love it here!

MORE ABOUT THIS ROLE

As a Nike Head Coach, your mission is to bring Nike to life for our consumers. The Head Coach is accountable for developing both leaders and athletes within a high profile/volume store to successfully implement Nike’s programs and premium consumer experience(s) in order to drive business results.

WHO WE ARE LOOKING FOR

A top-tier retail leader with a successful track record for building a dynamic large volume store in a fast-paced environment, with high-visibility and potential brand impact. The ideal candidate has the ability to build inclusive, diverse teams through hiring, professional development, ongoing training, and consistent accountability.

This leader will have the skillset to identify technical, operational, and organizational roadblocks and seek partnership to resolve them promptly. They will lead, value, and inspire their team to prioritize customer service and deliver the Nike experience to our consumers. A strong connection to the community will be supported by Nike’s Community Ambassador program to further build partnerships within the local community.

WHAT YOU WILL WORK ON

As an elevated leader, you will directly lead all levels from Assistant Store Manager to Sales Associate. You will drive Store Operations and Brand Initiatives including P/L statements, labor management, expenses, activations and programs. You are tasked with coordinating all the Team and Business results (critical metrics) of the store.

You will lead people, store operations, and store environment to achieve sales, service, organization, customer satisfaction, and profitability goals while maintaining safety and operational standards.

You are responsible for communication and delivery of rewards and recognition of the store team. You will build succession plans and effectively handle performance and corrective action processes to drive People Strategy planning.

WHO YOU WILL WORK WITH

The Head Coach provides support to the Retail District Director to develop long term strategies for store growth and opportunity. You’ll work closely with District Partners to maintain safety standards, compliance, loss prevention practices and facilities management.

WHAT YOU BRING

• A Bachelor's Degree and 6 years retail experience, or 7 years retail experience in

lieu of a degree.

• A minimum of 4 years of store management experience

• Experience with retail operations, budgeting, planning, customer service, sales,

and people leadership and management

• Extensive experience and ability to lead the delivery of a high level of customer

service in a brand retailer

• Proficient in Microsoft Office products and retail business systems

• Ability to communicate in English

• Physical requirements include the ability to twist, bend, squat, reach, climb a

ladder, and stand for extended periods of time with or without reasonable

accommodation

• Ability to build, lead with courage and manage high profile performing teams

• Ability to utilize tools to support conflict resolution and employee coaching and

counseling

• Ability to work weekends, evenings, nights, and holidays as needed

• Passion for the Nike Brand

JOB PROFILE in FRENCH :

Head Coach

Jamais l'avenir de Nike n'a été aussi prometteur.

Notre objectif est d'unir le monde à travers le sport pour favoriser la santé de la planète

et contribuer à la création de communautés actives et d'un terrain de jeu équitable pour

tous.

Pour rester au sommet de notre art, nous cherchons continuellement à embaucher des

gens extraordinaires prêts à fournir le service impeccable qui inspire les fans de Nike

toute leur vie durant!

En tant que membre de Nike Retail, vous ferez partie d'une équipe diversifiée et

inclusive offrant des occasions de croissance personnelle et professionnelle, le tout dans

un environnement de travail où vous pourrez être vous-même. Avec notre rabais

généreux pour les employés et notre lot d'avantages sociaux exceptionnel, nous n'avons

aucun doute que vous serez bien chez nous!

DÉTAILS SUR CE RÔLE

En tant que Head Coach de Nike, votre mission est d'incarner Nike pour nos clients. Le

Head Coach est responsable du développement de dirigeants et d'Athletes dans un

magasin à haute visibilité/volume élevé pour mettre en oeuvre les programmes et

l'expérience client haut de gamme de Nike afin de stimuler les résultats commerciaux.

CE QUE NOUS CHERCHONS

Un leader de premier plan dans le domaine de la vente au détail ayant réussi à créer un

magasin à volume élevé dans un environnement dynamique avec une grande visibilité

et un effet potentiel sur la marque. Le candidat idéal est capable de bâtir des équipes

inclusives et diversifiées par l'embauche, le développement professionnel, le P
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