Nike, Inc.:
Audience Segmentation Operations Manager Job in Portland, VT
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Portland, VT
Full-time | Marketing
About the job
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike, Inc.'s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike’s stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.
DescriptionAudience Segmentation Operations Manager Global Consumer KnowledgeNike does more than outfit the world's best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.Nike, Inc.'s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike’s stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.Description:Nike’s Global Consumer Knowledge Center of Excellence is a growing team responsible for building and deepening a holistic view of Nike’s consumers through data and analytics and applying those insights to inform the development of incredible digital experiences for our consumers. In the role of Audience Segmentation Operations Manager, you are responsible for the following: Coordinate Intakes· Serve as intake point of contact for audienceso Ad hoc app requests and membership initiativeso Paid Mediao Custom Email· Prioritize various audience requests, enforce SLAs and escalation paths· Summarize and deliver daily prioritization to Onshore/Offshore resources· Report team capacity, estimate upcoming capacity needsUnderstand and enforce Audience Targeting best practices· Enforce privacy best practices with stakeholders· Coordinate when questions or concerns arise· Ensure documentation is up to date· Identify when new segments or audience templates need to be createdAwareness of strategic initiatives in GCK and with partners· Aware of and supports OKRS as they relate to Audience Targeting· Partners in identifying requirements for CDE· Aware of roadmap and priorities· Aware of personalization, triggers, segmentation engineering effortsAttend weekly meetings & syncs
Qualifications• Experience in Project or Operations Management in a digital or data driven environment. • Demonstrated ability to partner cross-functionally to figure out how to prioritize multiple, simultaneous asks of the business and identify opportunities to accelerate future growth.• An understanding the current digital product landscape is a plusWe're interested in learning more about you and appreciate you taking the time to apply online. NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job ID 00396172
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike, Inc.'s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike’s stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.
DescriptionAudience Segmentation Operations Manager Global Consumer KnowledgeNike does more than outfit the world's best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.Nike, Inc.'s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike’s stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.Description:Nike’s Global Consumer Knowledge Center of Excellence is a growing team responsible for building and deepening a holistic view of Nike’s consumers through data and analytics and applying those insights to inform the development of incredible digital experiences for our consumers. In the role of Audience Segmentation Operations Manager, you are responsible for the following: Coordinate Intakes· Serve as intake point of contact for audienceso Ad hoc app requests and membership initiativeso Paid Mediao Custom Email· Prioritize various audience requests, enforce SLAs and escalation paths· Summarize and deliver daily prioritization to Onshore/Offshore resources· Report team capacity, estimate upcoming capacity needsUnderstand and enforce Audience Targeting best practices· Enforce privacy best practices with stakeholders· Coordinate when questions or concerns arise· Ensure documentation is up to date· Identify when new segments or audience templates need to be createdAwareness of strategic initiatives in GCK and with partners· Aware of and supports OKRS as they relate to Audience Targeting· Partners in identifying requirements for CDE· Aware of roadmap and priorities· Aware of personalization, triggers, segmentation engineering effortsAttend weekly meetings & syncs
Qualifications• Experience in Project or Operations Management in a digital or data driven environment. • Demonstrated ability to partner cross-functionally to figure out how to prioritize multiple, simultaneous asks of the business and identify opportunities to accelerate future growth.• An understanding the current digital product landscape is a plusWe're interested in learning more about you and appreciate you taking the time to apply online. NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job ID 00396172