Nike, Inc.:
Global Membership Digital Operations Manager Job in Portland, VT
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Portland, VT
Full-time | Retail - Planning
About the job
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike, Inc. Retail Corporate is the backbone to stores around the world. A global network of teams — Finance, Human Resources, Talent Development, Marketing, Merchandising, Real Estate and Strategic Planning — direct the daily operations of Nike.com and the hundreds of Nike Stores and Nike Factory Stores. Retail Corporate teams share the same passion and energy for the brand as their in-store teammates, and it shows: Retail continues to be one of Nike’s top areas of growth.
DescriptionAs our Global Membership Ops Manager, you will provide support to the Global Membership business by creating and delivering best practices across the people, processes and tools that support the program. With an understanding of both the Membership vision and operational capabilities, you will champion requirements for tools and processes in the Membership space. You will provide direction to Geo Operations teams thru the maintenance and distribution of playbooks and operating procedures and support operational execution of Membership offers across functions. Representation of the Global Operations team in Membership, Product or Release command centers may be required to ensure successful execution. Off hours work may be required to meet the needs of Geo partners or fulfill event specific requirements.As a member of the Global Membership Operations team, you will be part of a Center of Excellence for Membership platforms including Nike.com, Nike App, SNKRS and Nike retail helping to create, maintain and enforce best practices.To maintain alignment with the Membership business, you will partner closely with the Member Services team and dotted line report to the Enablement leader. QualificationsRequirements:Bachelor's degree or Equivalent with additional work experience
Minimum 5 years Operational and/ or Project Management or related experience
Ability to lead a team on multiple projects
Ability to work under extremely tight disciplined timelines
Strong written and verbal communication skills
Ability to lead across geographies, implement new processes and provide training for the relevant teams
Ability to partner with Directors, Sr. Directors and VP’s across Nike
Nike product knowledge is highly preferred
Ability to work outside of standard office hours, including evenings, nights, weekends and some Holidays as required for this Global Team
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job ID SRC10112018
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike, Inc. Retail Corporate is the backbone to stores around the world. A global network of teams — Finance, Human Resources, Talent Development, Marketing, Merchandising, Real Estate and Strategic Planning — direct the daily operations of Nike.com and the hundreds of Nike Stores and Nike Factory Stores. Retail Corporate teams share the same passion and energy for the brand as their in-store teammates, and it shows: Retail continues to be one of Nike’s top areas of growth.
DescriptionAs our Global Membership Ops Manager, you will provide support to the Global Membership business by creating and delivering best practices across the people, processes and tools that support the program. With an understanding of both the Membership vision and operational capabilities, you will champion requirements for tools and processes in the Membership space. You will provide direction to Geo Operations teams thru the maintenance and distribution of playbooks and operating procedures and support operational execution of Membership offers across functions. Representation of the Global Operations team in Membership, Product or Release command centers may be required to ensure successful execution. Off hours work may be required to meet the needs of Geo partners or fulfill event specific requirements.As a member of the Global Membership Operations team, you will be part of a Center of Excellence for Membership platforms including Nike.com, Nike App, SNKRS and Nike retail helping to create, maintain and enforce best practices.To maintain alignment with the Membership business, you will partner closely with the Member Services team and dotted line report to the Enablement leader. QualificationsRequirements:Bachelor's degree or Equivalent with additional work experience
Minimum 5 years Operational and/ or Project Management or related experience
Ability to lead a team on multiple projects
Ability to work under extremely tight disciplined timelines
Strong written and verbal communication skills
Ability to lead across geographies, implement new processes and provide training for the relevant teams
Ability to partner with Directors, Sr. Directors and VP’s across Nike
Nike product knowledge is highly preferred
Ability to work outside of standard office hours, including evenings, nights, weekends and some Holidays as required for this Global Team
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job ID SRC10112018