Operations Center Support Engineer

Beaverton Oregon
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 3 days ago

Nike does more than outfit the world’s best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. We’re looking for people who can grow, think, dream and create. We thrive in a culture that embraces diversity and rewards imagination. We seek achievers, leaders and visionaries. At Nike, it’s about bringing what you have to a challenging and constantly evolving game.If you’re ready to innovate and lead in how Technology drives the engine that runs Nike, join Nike’s Technology Operations organization. We bring together technology and process expertise to deliver agile, efficient, and effective solutions that enable Nike, Inc.'s products and services. We are responsible for analyzing, refining, deploying, and running seamless, tailored and nimble solutions across Nike. Working with our organization will be rewarding, challenging, and most definitely not be just another job.SCOPE AND RESPONSIBILITIES:As our Operations Center Support Engineer, you are part coder, part sleuth, part efficiency expert, and you're passionate about getting code into production that brings efficiency and quality gains to Nike Experiences. We are a maturing Service Reliability Engineering team and you will have the opportunity to work in all aspects of the Nike business while working alongside engineers, production support, and product owners. Your focus is to ensure their system is reliable, monitored, and support operations are automated. You will also collaborate with stakeholders to serve, observe, own, and solve problems through innovation, reducing friction with production deployments, and increasing availability. By working closely with the Tools and Release teams, you will make sure changes are continuously being built, tested, and deployed. This role fills the large gap between Application Engineers and Tech Ops staff and requires you to be an excellent communicator, listener, and explainer.WHAT WE’RE LOOKING FOR:- Track record of succinctly documenting processes, procedures, and best practices- Integration expert: able to wire systems together via their APIs- Fluent coder in Python, Java, Bash, C#, PowerShell or similar- Comfortable with Linux and Windows- Experience working on complex 24x7 available distributed systems- Familiarity with build tools, particularly Jenkins- Understanding and experience with Build Repositories, ideally Artifactory- Possession of a deep knowledge of developer workflows with Git (BitBucket)- Experience setting up monitoring using Big Panda, NewRelic or Solarwinds- Experience transforming Big Data into Operations Insights, ideally with Splunk- Comfortable leveraging AI and Machine Learning for Predictive Analysis of Failures and Correlation, ideally with Splunk- Experience migrating systems between technologies- Participation in on-call rotation Runtime Infrastructure: Docker, Kubernetes, Lambdas- Storage Systems: DynamoDB, MongoDB, Redis, Hadoop, Memcached- Messaging: Kafka, Rsyslog, Logstash, Splunk- Programming/Scripting: Java / Jetty, Python, Scala, PowerShell, C#, Bash- Build Tools/Repositories: Jenkins, Artifactory- Web Services Framework: Django, Flask- API Framework: GunicornQualifications- 5+ years of relevant experience focused on Support Engineering, TechOps, DevOps, systems administration, application development, build, release and deployment- Experience deploying systems with Kubernets, Docker, or Azure Containers- Automation experience with ScienceLogic or Ansible- Some experience with monitoring and anomaly detection systems- Hands-on experience on monitoring tools such as New Relic, Splunk, SignalFx, Solarwinds, etc.- Well versed with ITIL concepts (Event, Incident, Knowledge, Change, Problem Management)- Familiarity with Chatbots such as Slackbot- End user knowledge on ITSM tools such as ServiceNowStill Interested? To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates must successfully complete a thorough background investigation prior to receiving any offer of employment from Nike.Have we piqued your interest? Good, then a generous benefits package will only sweeten the deal. We offer a stock purchase plan, 401(k), a casual work environment, and a host of other perks we don't have room to mention here.As soon as you post your resume, our technical recruiter will be immediately notified. NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job ID: 00445978