Process Manager, Business Operations - NA Digital Commerce

Portland Oregon
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 10 days ago

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.


Nike, Inc. Technology is responsible for making the world’s largest sport brand run faster, smarter and more securely. From infrastructure to security and supply chain operations, Technology specialists drive growth through top-flight hardware, software and enterprise applications. Global Technology aggressively innovates solutions to drive growth while creating and implementing tools that help make everything else in the company possible.

At Nike we see our
Operations function as a source of competitive

advantage. As the Process Manager for North America Digital Commerce, you will help lead the team
and initiatives tasked with evolving internal processes to enable the business
to grow, become more efficient and deliver new consumer features with the
highest possible quality.
To be successful, you will
become an expert in the holistic end-to-end operational processes across the
geo’s digital channels. Your ability to build and maintain relationships across
a number of Nike digital business and technology teams, both within the North
America geography and with global stakeholders, will be critical to your
At Nike, we believe that ‘There is no finish
line’. The right candidate will have a passion for continuous improvement and
tenacity for leading teams to make things lighter, faster, stronger, better. To that end, you will:
Develop business
disciplines for mapping current state processes, identifying pain points
and areas of waste and setting future state vision across process, tools
and team collaboration.
Lead the teams responsible for identifying business requirements and creating
future state visualizations.
Develop a
deep understanding of the various geo digital business teams process, how
they work together and evangelize future state working models and tools
for driving efficient, profitable growth.
alignment between the
business, product and technology teams by serving as the voice of the geo, clearly articulating teams
needs through the lens of pain points, the future state asks and the value
they bring to the business.
Partner with
global product and technology teams to validate operational readiness of
new consumer experiences within Nike’s web and app digital channels.

Requirements for the position include:Bachelor's degree in Business, Industrial/Systems Engineering or other
process related field discipline.
5 years of demonstrated experience with process
improvement tools and methodologies.
5 years of people management and
team development experience
Demonstrated experience with Lean/Six Sigma, Lean
transformation and/or Business Process Management.
Experience operating in a highly matrixed
and cross-functional business environment.
Ability to use strong storytelling
skills to communicate complex concepts, and influence change across
various levels of a diverse business team.
Experience creating well-designed process
flow charts and diagrams to effectively communicating process and process
Must be passionate about problem

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete⏵ in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID 00417921