Nike, Inc.:
lead - jpo Job in Petaling Jaya, Selangor, Malaysia, VT
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Petaling Jaya, Selangor, Malaysia, VT
Full-time | Retail
About the job
Responsibilities
§ Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
§ Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
§ Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
§ Seek an ongoing training and education to further develop expertise
§ Assist Managers in conducting formal on boarding and training programs for associates
§ Assist with loss prevention efforts by providing proactive customer service
§ Assist in coordinating work of other associates (but not a formal supervisor)
§ May have keyholder responsibilities
§ Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
§ Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
§ Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
§ Seek an ongoing training and education to further develop expertise
§ Assist Managers in conducting formal on boarding and training programs for associates
§ Assist with loss prevention efforts by providing proactive customer service
§ Assist in coordinating work of other associates (but not a formal supervisor)
§ May have keyholder responsibilities