Nike, Inc.:
Specialist (Lead-Mirabel NFS) 2 positions Job in Mirabel, Quebec, Canada, VT
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Mirabel, Quebec, Canada, VT
Full-time | Retail
About the job
Are you looking for an opportunity to grow and build a strong career with one of the coolest brands in the world?
We at NIKE Canada are currently looking for an exceptionally talented Lead for our Nike Store in Mirabel, QC.
About Us:
Nike, Inc is one of the most recognized and leading brands in the world. We are the world’s leading innovator in athletic footwear, apparel, equipment, and accessories.
Along the way, Nike has established a strong Brand Portfolio with several wholly-owned subsidiaries including CONVERSE, HURLEY, JORDAN BRAND and NIKE GOLF. Nike’s world headquarters is located in the United States near Beaverton, Oregon, a suburb of Portland. Nike operates all around the globe employing more than 44,000 people across six continents.
Overview:
As our Nike Store Specialist, your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.
Core Accountabilities
* Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
* Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
* Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
* Seek an ongoing training and education to further develop expertise
* Assist Managers in conducting formal on boarding and training programs for associates
* Assist with loss prevention efforts by providing proactive customer service
* Assist in coordinating work of other associates (but not a formal supervisor)
* May have keyholder responsibilities
Requirements
* High school diploma or equivalent
* 3 years retail experience
* Ability to communicate in English
* Basic computer skills, including Microsoft Office knowledge
* Must be able to work evenings, weekends and holidays as needed
* Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
French Version:
Description
En tant que spécialiste dans notre succursale Nike, votre mission est de délivrer un excellent service client en assurant un niveau supérieur de service à la clientèle en s’assurant de rencontrer les besoins individuels de chaque client ainsi qu’en offrant une solution complète à travers les produits et services Nike.
Principales responsabilités
Utiliser les compétences de service à la clientèle, techniques de vente de base et les connaissances sur les produits afin d’offrir les bons produits
Créer un lien entre le client et la marque en offrant un service é la clientèle de niveau supérieur et en adaptant l’histoire de la marque à l’environnement du commerce de détail
Offrir son expertise dans un ou plusieurs départements ou fonctions (Réception et expédition, Caisses, Surface de Vente) ainsi que d’être en mesure de régler les transactions plus complexes ou situations particulières avec des clients
Être une ressource par rapport aux produits et services envers les clients ainsi que les spécialistes nouvellement embauchés
Assister les Entraineurs, Assistant Entraineur Chef et Entraineur Chef à travers les formations des spécialistes nouvellement embauchés
Assister avec la prévention des pertes en étant proactif et vigilant et s’assurer que les produits dans des endroits vulnérables sont vérifiés de façon constante
Possibilité de responsabilités de troisième clé
Exigences requises
Diplôme d’études secondaires ou équivalent
Capacité de communiquer en anglais
Trois (3) ans d’expérience en commerce de détail
Nike believes smart, passionate, curious people will rise to the occasion, therefore they set the bar high and then raise it higher. At Nike, you will grow because you will be challenged. You will be challenged because you will work with the best talent, the best athletes, and the best business partners in the industry.
If this is you, then please apply online with your most recent resume and cover letter at your earliest opportunity. Selected candidates will be contacted for interviews.
We at NIKE Canada are currently looking for an exceptionally talented Lead for our Nike Store in Mirabel, QC.
About Us:
Nike, Inc is one of the most recognized and leading brands in the world. We are the world’s leading innovator in athletic footwear, apparel, equipment, and accessories.
Along the way, Nike has established a strong Brand Portfolio with several wholly-owned subsidiaries including CONVERSE, HURLEY, JORDAN BRAND and NIKE GOLF. Nike’s world headquarters is located in the United States near Beaverton, Oregon, a suburb of Portland. Nike operates all around the globe employing more than 44,000 people across six continents.
Overview:
As our Nike Store Specialist, your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.
Core Accountabilities
* Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
* Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
* Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
* Seek an ongoing training and education to further develop expertise
* Assist Managers in conducting formal on boarding and training programs for associates
* Assist with loss prevention efforts by providing proactive customer service
* Assist in coordinating work of other associates (but not a formal supervisor)
* May have keyholder responsibilities
Requirements
* High school diploma or equivalent
* 3 years retail experience
* Ability to communicate in English
* Basic computer skills, including Microsoft Office knowledge
* Must be able to work evenings, weekends and holidays as needed
* Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
French Version:
Description
En tant que spécialiste dans notre succursale Nike, votre mission est de délivrer un excellent service client en assurant un niveau supérieur de service à la clientèle en s’assurant de rencontrer les besoins individuels de chaque client ainsi qu’en offrant une solution complète à travers les produits et services Nike.
Principales responsabilités
Utiliser les compétences de service à la clientèle, techniques de vente de base et les connaissances sur les produits afin d’offrir les bons produits
Créer un lien entre le client et la marque en offrant un service é la clientèle de niveau supérieur et en adaptant l’histoire de la marque à l’environnement du commerce de détail
Offrir son expertise dans un ou plusieurs départements ou fonctions (Réception et expédition, Caisses, Surface de Vente) ainsi que d’être en mesure de régler les transactions plus complexes ou situations particulières avec des clients
Être une ressource par rapport aux produits et services envers les clients ainsi que les spécialistes nouvellement embauchés
Assister les Entraineurs, Assistant Entraineur Chef et Entraineur Chef à travers les formations des spécialistes nouvellement embauchés
Assister avec la prévention des pertes en étant proactif et vigilant et s’assurer que les produits dans des endroits vulnérables sont vérifiés de façon constante
Possibilité de responsabilités de troisième clé
Exigences requises
Diplôme d’études secondaires ou équivalent
Capacité de communiquer en anglais
Trois (3) ans d’expérience en commerce de détail
Nike believes smart, passionate, curious people will rise to the occasion, therefore they set the bar high and then raise it higher. At Nike, you will grow because you will be challenged. You will be challenged because you will work with the best talent, the best athletes, and the best business partners in the industry.
If this is you, then please apply online with your most recent resume and cover letter at your earliest opportunity. Selected candidates will be contacted for interviews.